Staff Product Designer, Districts

## About the Role Khan Academy is a nonprofit organization dedicated to providing a free, world-class education to anyone, anywhere. The Staff Product Designer role is a critical part of the Districts team, responsible for driving the end-to-end design architecture for the Next-Gen Administrator platform. This role matters because it directly impacts the learning experience of millions of students worldwide, particularly in historically under-resourced communities.

The Staff Product Designer will work closely with cross-functional teams, including design, engineering, and product management, to create a competitive advantage in the market. The role entails a deep understanding of user needs, diligent product and UX thinking, and a strong drive to make a positive impact. The ideal candidate will be able to approach a suite of products as a system, not just mockups and prototypes, and collaborate effectively to meet business objectives.

The Districts team is a small but mighty group of professionals passionate about education and committed to making a difference. The team values diversity, equity, inclusion, and belonging, recognizing that these principles are essential to achieving its mission. As a member of this team, the Staff Product Designer will be expected to embody these values and contribute to a culture of compassion, learning, and growth.

## What You Will Do - Drive the end-to-end design architecture for the Next-Gen Administrator platform - Collaborate with design, engineering, and product management partners on the longer-term vision for the platform - Support end-to-end information architecture across the multi-product ecosystem - Increase engagement and usability of the current school and district administrator platform - Work cross-functionally to meet business objectives and create a competitive advantage in the market - Conduct user research to inform design decisions and improve the learning experience - Develop and maintain design documentation and standards - Participate in design reviews and provide constructive feedback to colleagues - Stay up-to-date with industry trends and emerging technologies in UX design and product development - Contribute to the development of the team's skills and expertise, sharing knowledge and best practices

## What We Are Looking For - 5+ years of experience in product design, with a focus on UX and user-centered design - Portfolio that demonstrates expertise in designing complex systems and products - Strong understanding of design principles, human-centered design, and design thinking - Excellent communication and collaboration skills, with experience working with cross-functional teams - Ability to approach problems with a solutions-focused mindset and a willingness to iterate and refine - Strong analytical and problem-solving skills, with experience conducting user research and analyzing data - Experience with design tools such as Figma, Sketch, or Adobe Creative Cloud - Knowledge of front-end development principles and technologies, such as HTML, CSS, and JavaScript - Experience working in an Agile development environment, with familiarity with Scrum or Kanban methodologies

## Nice to Have - Experience working in the education technology sector or a related field - Knowledge of accessibility principles and design for inclusivity - Familiarity with learning management systems and education platforms - Experience with data visualization and information architecture - Certification in UX design, product management, or a related field

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work remotely from anywhere in the world - Flexible working hours and autonomy to manage your workload - Access to professional development opportunities and training - Collaborative and dynamic work environment with a team of professionals passionate about education - Contribution to a nonprofit organization making a meaningful impact in the lives of millions of students worldwide - Free access to Khan Academy's learning platform and resources - Annual stipend for professional development and continuing education - Comprehensive health insurance and wellness programs

• Develop a strong portfolio that showcases your UX design and product development skills, including case studies and examples of complex system design.
• Highlight your experience working with cross-functional teams and collaborating with stakeholders to drive design decisions.
• Be prepared to discuss your approach to user-centered design, design thinking, and human-centered design principles.
• Showcase your knowledge of design tools, such as Figma or Sketch, and your ability to work with front-end development technologies.
• Research Khan Academy's mission and values, and be prepared to discuss how your skills and experience align with the organization's goals.
• Practice your communication skills, as the ability to articulate design decisions and collaborate with colleagues is crucial in this role.
• Consider taking courses or earning certifications in UX design, product management, or a related field to enhance your candidacy.