Staff Product Designer, Platform

About the Role

The day-to-day involves a blend of high-level strategic thinking and detailed design work. The Staff Product Designer will lead platform-level design initiatives, collaborating with product and engineering teams to ensure alignment and effective implementation of design solutions. This role requires a unique blend of technical acumen, design expertise, and strategic vision, making it an exciting challenge for someone who thrives in complex problem-solving environments.

The Platform pod is critical to Boulevard's mission, as it builds the backbone of the company's technology, including identity, payments, permissions, APIs, data, and extensibility. The team's work has a direct impact on the company's ability to support increasingly complex franchise businesses and expand internationally, making this role a high-impact opportunity for the right candidate.

What You Will Do

• Lead platform-level design strategy and define success metrics in close collaboration with Product and Engineering teams.
• Design foundational concepts, patterns, and frameworks that enable scalability, flexibility, and extensibility across Boulevard's ecosystem.
• Help evolve the platform to support upmarket customers with complex workflows, permissions, and operational needs.
• Support multi-location businesses by designing solutions that balance centralized control with local flexibility.
• Contribute to international expansion efforts by developing localization, regional requirements, and scalable global patterns.
• Translate complex technical and system-level problems into clear, intuitive, and trustworthy user experiences.
• Partner with engineers to guide implementation and ensure that design intent is preserved in production.
• Act as a design leader and multiplier, raising the quality bar, influencing peers, and contributing to design culture, standards, and best practices.
• Collaborate with other designers to evolve Boulevard's design system to support platform complexity and future growth.
• Explore and help define how Boulevard can leverage advanced technologies to drive innovation and growth.

What We Are Looking For

• A portfolio that demonstrates expertise in product design, with a focus on platform-level thinking and complex system design.
• Experience working in a similar role, preferably in a fast-paced tech environment with a focus on scalability and international growth.
• Strong understanding of design principles, human-centered design methodologies, and the ability to apply these principles to complex technical problems.
• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams.
• Experience with design tools such as Sketch, Figma, or Adobe Creative Suite.
• Strong problem-solving skills, with the ability to break down complex problems into manageable components.
• A degree in Design, Human-Computer Interaction, or a related field.

Nice to Have

• Experience with front-end development principles and technologies (HTML, CSS, JavaScript).
• Knowledge of accessibility guidelines and how to implement accessible design solutions.
• Familiarity with design systems and their role in scaling product design across large organizations.
• Experience working in an agile development environment and contributing to the development process.

Benefits and Perks

• Competitive compensation package.
• Opportunity to work on a product that empowers self-care businesses and makes a real impact on people's lives.
• Collaborative and dynamic work environment with a team of highly skilled professionals.
• Flexible working hours and remote work options to support work-life balance.
• Access to cutting-edge design tools and technologies.
• Professional development opportunities, including training and conference sponsorships.
• Comprehensive health insurance and wellness programs.
• Generous PTO policy to ensure you have time to relax and recharge.

• Ensure your portfolio highlights your expertise in platform-level design and your ability to tackle complex technical problems with user-centered solutions.
• Be prepared to discuss your design process and how you collaborate with cross-functional teams to drive strategic decisions.
• Showcase your understanding of the latest design trends and technologies, and how you stay updated with industry developments.
• When discussing your experience, focus on specific accomplishments and how they contributed to the growth or improvement of previous companies.
• Prepare questions to ask the interviewer about the company culture, the design team's dynamics, and opportunities for growth and professional development.
• Highlight any experience you have with accessibility and designing for international audiences, as these are key aspects of the role.
• Demonstrate your passion for the industry and your enthusiasm for the company's mission to empower self-care businesses.