Staff Product Manager - AI Foundations

## About the Role The Staff Product Manager - AI Foundations role at Plaid is a critical position that will drive the company's AI strategy forward. As a product manager on the AI Foundations team, you will be responsible for building the data and intelligence layer that powers smarter financial experiences. This involves working closely with engineering, data science, and research teams to develop scalable AI systems that can drive real value for Plaid's customers.

The AI Foundations team is at the heart of Plaid's product development, and this role will play a key part in shaping the company's AI-powered financial services. With the rise of fintech and the increasing demand for personalized financial experiences, this role offers a unique opportunity to make a real impact on the future of financial services.

As a staff product manager, you will be expected to take ownership of your work, sweat the details, and make sound decisions with imperfect information. You will need to be technically fluent, strategic, and execution-oriented, with a deep understanding of how modern ML systems are trained, evaluated, deployed, and monitored.

## What You Will Do - Define the strategy, roadmap, and success metrics for Plaid's core AI and data foundation - Partner with Engineering and Data Science to design scalable AI systems - Drive initiatives from concept to production, balancing rapid experimentation with reliability, transparency, and responsible AI practices - Work closely with research, platform, and product teams to embed AI capabilities across Plaid's products and developer platform - Use metrics, model performance data, and customer feedback to validate impact, inform prioritization, and continuously improve outcomes - Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders - Build and maintain relationships with key stakeholders, including engineering teams, data scientists, and external partners - Stay up-to-date with the latest developments in AI and machine learning, and apply this knowledge to drive innovation at Plaid

## What We Are Looking For - 8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production - Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored - Experience working with cross-functional teams, including engineering, data science, and research - Strong understanding of the financial services industry and the role of AI in driving innovation - Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders - Strong problem-solving skills, with the ability to navigate complex technical and regulatory landscapes - Experience with Agile development methodologies and version control systems such as Git

## Nice to Have - Experience working with cloud-based AI platforms such as AWS or Google Cloud - Knowledge of containerization technologies such as Docker - Experience with data visualization tools such as Tableau or Power BI - Certification in machine learning or data science, such as Certified Data Scientist or Certified Machine Learning Engineer

## Benefits and Perks - Competitive salary and equity package - Comprehensive health, dental, and vision insurance - 401(k) matching program - Flexible PTO policy and paid holidays - Remote work stipend and home office setup support - Access to professional development opportunities and conferences - Collaborative and dynamic work environment with a team of experienced professionals

- To stand out in this role, be sure to highlight your experience working with cross-functional teams and your ability to communicate complex technical concepts to non-technical stakeholders.

• Make sure to review Plaid's products and services, and be prepared to discuss how you would approach driving AI strategy forward in this role.
• Practice your problem-solving skills, as you will be expected to navigate complex technical and regulatory landscapes in this position.
• Be prepared to discuss your experience working with AI and machine learning, and how you have applied this knowledge to drive innovation in previous roles.
• Consider reaching out to current or former employees of Plaid to get a better understanding of the company culture and what it's like to work there.
• Be sure to have a strong understanding of the financial services industry and the role of AI in driving innovation, as this will be critical to success in this role.
• Prepare to discuss your experience working with Agile development methodologies and version control systems, as well as your ability to work effectively in a fast-paced and dynamic environment.