Staff Product Manager, App Platform & Experience
WFA Digital Insight
The demand for skilled product managers in the fintech space has grown significantly, with a 25% increase in job openings over the past year. As consumers increasingly turn to digital payment solutions, companies like Affirm are at the forefront of this shift. With its commitment to honest and transparent credit practices, Affirm stands out in the industry. This Staff Product Manager role is a unique opportunity to lead the development of consumer experiences across multiple platforms, requiring a deep understanding of user needs and a strong ability to drive cross-functional initiatives. Before applying, candidates should be prepared to demonstrate their experience in product management, their knowledge of consumer technology products, and their ability to influence teams without direct authority.
Job Description
About the Role
The Staff Product Manager, App Platform & Experience, plays a critical role in defining how millions of consumers interact with Affirm across its mobile apps, web experiences, and future consumer surfaces. This leadership position is responsible for owning the foundational systems, frameworks, and experiences that make Affirm intuitive, cohesive, and scalable. The ideal candidate will have a strong consumer product instinct and exceptional product taste, with the ability to partner closely with Design, Engineering, Research, Analytics, and Brand teams to deliver polished consumer experiences.As a key member of the Consumer team, the Staff Product Manager will help define the long-term vision for Affirm’s core consumer experience. This involves driving the development of core experience domains, including navigation, information architecture, design systems, shared UX frameworks, and platform capabilities. The role requires strong leadership and collaboration skills, with the ability to influence roadmaps and drive alignment across multiple organizations without direct authority.
What You Will Do
- Define and drive the long-term vision for Affirm’s core consumer experience across app, web, and future consumer surfaces.
- Own foundational experience domains, including navigation, information architecture, design systems, shared UX frameworks, and platform capabilities.
- Lead major experience initiatives, including large-scale redesigns and structural improvements to the consumer journey.
- Partner closely with Mobile and Web Engineering teams to shape the architecture, capabilities, and developer experience of Affirm’s consumer platforms.
- Help define the shared capabilities, navigation patterns, component frameworks, and platform investments that enable product teams to build high-quality experiences consistently.
- Establish principles, standards, and frameworks that help product teams deliver consistent and intuitive experiences.
- Create scalable approaches for common consumer experience patterns across onboarding, discovery, personalization, engagement, servicing, and account management.
- Serve as a strong advocate for consumers, ensuring that user needs remain at the center of product and platform decisions.
- Drive alignment across multiple organizations and influence roadmaps without direct authority.
- Establish mechanisms that raise the quality bar across the Consumer organization, including experience reviews, standards, and governance processes.
- Use research, experimentation, analytics, and product judgment to identify opportunities to improve the overall consumer experience.
What We Are Looking For
- 8+ years of product management experience building consumer technology products at scale.
- Demonstrated success leading highly cross-functional initiatives that span multiple teams and product areas.
- Strong consumer product instincts and exceptional product taste.
- Experience owning or influencing core mobile and web experiences, navigation systems, information architecture, platform experiences, or design systems.
- Experience partnering deeply with Design and Engineering organizations to deliver polished consumer experiences.
- Experience partnering closely with engineering teams building large-scale consumer applications, including experience working within React Native environments.
- Strong analytical and problem-solving skills, with the ability to drive data-informed decisions.
Nice to Have
- Experience with React Native or similar technologies.
- Knowledge of design systems and UX frameworks.
- Experience with A/B testing and experimentation platforms.
Benefits and Perks
- Competitive salary and equity package.
- Comprehensive health, dental, and vision insurance.
- Generous PTO policy and flexible working hours.
- Remote work stipend and equipment allowance.
- Professional development opportunities and conference sponsorships.
How to Stand Out
- Develop a strong understanding of consumer technology products and the fintech industry to stand out in your application.
- Highlight your experience in leading cross-functional initiatives and driving product decisions with data.
- Prepare to discuss your approach to consumer experience design and how you stay up-to-date with the latest trends and technologies.
- Show a deep understanding of Affirm’s products and mission, and be ready to explain how your skills and experience align with the company’s goals.
- Be prepared to walk through your experience with React Native or similar technologies, and how you have applied this knowledge in previous roles.
- Develop a portfolio that showcases your ability to deliver polished consumer experiences and drive business results through product management.
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