Staff Product Manager, App Platform & Experience
WFA Digital Insight
The demand for skilled product managers in the fintech space has grown significantly, with a 25% increase in job postings over the past year. As consumers increasingly expect seamless digital experiences, companies like Affirm are looking for experts who can drive the development of intuitive and scalable products. With its commitment to reinventing credit, Affirm stands out in the market, and this role offers a unique opportunity for a product manager to make a real impact. Candidates should be prepared to showcase their experience in leading cross-functional teams and driving product strategy, as well as their understanding of consumer needs and market trends.
Job Description
About the Role
The Staff Product Manager, App Platform & Experience, will play a critical role in defining the consumer experience across Affirm's mobile apps, web experiences, and future consumer surfaces. This is a highly cross-functional leadership role that sits at the intersection of Product, Design, Engineering, Research, Analytics, and Brand. The successful candidate will own the foundational systems, frameworks, and experiences that make Affirm intuitive, cohesive, and scalable.As a key member of the Consumer team, you will partner closely with Mobile and Web organizations to evolve the shared platforms, systems, and React Native foundations that power Affirm's consumer experiences. Your primary focus will be on driving the long-term vision for Affirm's core consumer experience, including navigation, information architecture, design systems, shared UX frameworks, and platform capabilities.
What You Will Do
- Define and drive the long-term vision for Affirm's core consumer experience across app, web, and future consumer surfaces.
- Own foundational experience domains including navigation, information architecture, design systems, shared UX frameworks, and platform capabilities.
- Lead major experience initiatives, including large-scale redesigns and structural improvements to the consumer journey.
- Partner closely with Mobile and Web Engineering teams to shape the architecture, capabilities, and developer experience of Affirm's consumer platforms.
- Help define the shared capabilities, navigation patterns, component frameworks, and platform investments that enable product teams to build high-quality experiences consistently.
- Establish principles, standards, and frameworks that help product teams deliver consistent and intuitive experiences.
- Create scalable approaches for common consumer experience patterns across onboarding, discovery, personalization, engagement, servicing, and account management.
- Serve as a strong advocate for consumers, ensuring that user needs remain at the center of product and platform decisions.
- Drive alignment across multiple organizations and influence roadmaps without direct authority.
- Establish mechanisms that raise the quality bar across the Consumer organization.
- Use research, experimentation, analytics, and product judgment to identify opportunities to improve the overall consumer experience.
What We Are Looking For
- 8+ years of product management experience building consumer technology products at scale.
- Demonstrated success leading highly cross-functional initiatives that span multiple teams and product areas.
- Strong consumer product instincts and exceptional product taste.
- Experience owning or influencing core mobile and web experiences, navigation systems, information architecture, platform experiences, or design systems.
- Experience partnering deeply with Design and Engineering organizations to deliver polished consumer experiences.
- Experience partnering closely with engineering teams building large-scale consumer applications.
- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and drive insights.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Nice to Have
- Experience working in the fintech industry or a related field.
- Knowledge of React Native and mobile application development.
- Experience with design systems and UX frameworks.
- Certification in product management or a related field.
Benefits and Perks
- Competitive salary and equity package.
- Comprehensive health, dental, and vision insurance.
- Flexible PTO and remote work options.
- Professional development opportunities and tuition reimbursement.
- Access to the latest technology and tools.
- Collaborative and dynamic work environment.
How to Stand Out
- Develop a strong understanding of consumer needs and market trends to stand out in the application process.
- Showcase your experience in leading cross-functional teams and driving product strategy.
- Prepare to discuss your approach to driving alignment across multiple organizations and influencing roadmaps.
- Highlight your ability to analyze complex data sets and drive insights.
- Be ready to walk through your experience with design systems and UX frameworks.
- Research Affirm's products and services to demonstrate your understanding of the company's mission and values.
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