Staff Product Manager, Payments

About the Role

The Payments organization at Stripe focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. As a Staff Product Manager, you will own a critical piece of Stripe's payments stack and work closely with various teams to deliver best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates.

What You Will Do

• Develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap
• Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively
• Collaborate with engineering, design, legal, and other teams to jointly shape product experiences that delight Stripe’s users
• Ensure we are building a reliable, performant platform, including system reliability, API extensibility, and latency
• Use metrics to inform your point of view and leverage analytics to measure success
• Define and track success metrics, run experiments, and use data to measure product impact on revenue, conversion, and margins
• Work closely with external partners to build products and complex systems at scale
• Communicate complex ideas and product plans to both technical and non-technical stakeholders
• Drive cross-functional teams towards a common goal, ensuring that all stakeholders are aligned and working together effectively

What We Are Looking For

• 10+ years of industry product management experience in payments, fintech, financial infrastructure, or a closely adjacent domain
• Experience building highly impactful products that have driven significant revenue growth or user adoption
• Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale
• Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
• Strong analytical capabilities with experience defining and tracking success metrics, running experiments, and using data to measure product impact
• Experience working on global payment systems, with a deep understanding of the complexities and nuances of international payments
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and ensure that projects are delivered on time and within budget

Nice to Have

• Experience working on cloud-based payment systems, with a deep understanding of the benefits and challenges of cloud-based infrastructure
• Knowledge of machine learning or artificial intelligence, with experience applying these technologies to real-world problems
• Experience working with Agile development methodologies, with a deep understanding of the principles and practices of Agile development
• Strong understanding of the payments industry, with a deep knowledge of the key players, trends, and challenges

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Generous paid time off and holiday policy
• Flexible working hours and remote work options
• Professional development opportunities, including training and conference attendance
• Access to a wide range of tools and resources, including the latest software and hardware
• A dynamic and supportive work environment, with a team of experienced professionals who are passionate about their work
• The opportunity to work on a product that is used by millions of people around the world, with a real impact on the global economy

• Develop a deep understanding of the payments industry, including the key players, trends, and challenges.
• Build a strong portfolio that showcases your experience and skills in product management, including case studies and examples of successful products you've launched.
• Prepare to talk about your experience working with cross-functional teams, including engineering, design, and legal.
• Be ready to discuss your approach to product strategy and development, including how you stay up-to-date with industry trends and developments.
• Consider taking courses or attending conferences to learn more about payments infrastructure, product strategy, and cross-functional collaboration.
• Emphasize your ability to communicate complex ideas and product plans to both technical and non-technical stakeholders.
• Show enthusiasm and passion for the future of payments and your role in shaping it.