Staff Program Manager, Enterprise Technology & AI

## About the Role As a Staff Program Manager within Gitlab's Enterprise Technology organization, you will play a key role in leading the planning, execution, and delivery of complex, cross-functional technology programs that advance the company's enterprise IT strategy. You will serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This role requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.

The Staff Program Manager role is highly visible and critical to the success of Gitlab's enterprise technology initiatives. You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.

Gitlab's high-performance culture is driven by its values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders to solve complex problems. As a Staff Program Manager, you will be an integral part of this culture, contributing to a high-trust, async-first team environment.

## What You Will Do - Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking - Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward - Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs - Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams - Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org - Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences - Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery - Model Gitlab values and remote work best practices, contributing to a high-trust, async-first team culture

## What We Are Looking For - 8+ years of program management experience, with a strong track record delivering large-scale technology programs - Technical fluency and business acumen, with the ability to navigate ambiguity and drive decisions across teams - Experience in enterprise technology, IT, or a related field, with a deep understanding of technology trends and their impact on business - Strong stakeholder management skills, with the ability to communicate complex ideas to both technical and non-technical audiences - Experience with program governance frameworks, intake processes, and ways of working in a fast-paced technology environment - Strong analytical and problem-solving skills, with the ability to anticipate risks and interdependencies across the portfolio - Experience working in a remote, async-first team environment, with a strong understanding of Gitlab values and culture

## Nice to Have - Experience with AI and machine learning technologies, with a deep understanding of their applications in enterprise technology - Knowledge of cloud-based technologies, such as AWS or Azure, with experience in cloud migration and management - Experience with agile development methodologies, such as Scrum or Kanban, with a strong understanding of their application in program management - Strong understanding of cybersecurity principles and practices, with experience in risk management and mitigation

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a high-performing team in a fast-paced technology environment - Flexible, remote work arrangement with a stipend for home office setup - Generous PTO and holiday schedule, with a focus on work-life balance - Access to cutting-edge technologies and training opportunities, with a focus on professional development - Opportunity to contribute to Gitlab's mission and values, with a strong sense of purpose and meaning

- tip: Tailor your resume and cover letter to the specific requirements of the role, highlighting your experience in program management and technical fluency.

• tip: Prepare to talk about your experience with cross-functional teams and your ability to drive decisions across teams.
• tip: Research Gitlab's values and culture, and be prepared to discuss how you will contribute to a high-trust, async-first team environment.
• tip: Practice your communication skills, as you will be working with both technical and non-technical stakeholders.
• tip: Be prepared to discuss your experience with risk management and mitigation, as well as your ability to anticipate risks and interdependencies across the portfolio.
• tip: Show enthusiasm and passion for the role and the company, and be prepared to discuss your long-term career goals and how they align with Gitlab's mission and values.