Staff Quantitative User Researcher

MozillaMozilla·Remote(Canada)
Other

WFA Digital Insight

As demand for user experience specialists surges, Mozilla stands out for its commitment to people-centric products. With a 25-year legacy of pioneering internet technology, this role is a chance to shape the next era of digital innovation. Key skills in remote work and digital expertise are highly valued in this market, where companies like Mozilla lead the way in creating a better internet for all.

Job Description

## About the Role The Firefox User Research team at Mozilla champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. As a Staff Quantitative User Researcher, you will lead strategic and tactical quantitative studies, working with various teams to apply quantitative methods and understand users' experiences, needs, motivations, and behaviors at scale. ## Responsibilities - Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.

  • Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
  • Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions.
  • Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives on user needs and behaviors.

How to Stand Out

- Develop a strong portfolio: Highlight projects where you've applied quantitative methods to understand user experiences and drives product decisions.

  • Showcase your analytical skills: Be prepared to talk about how you handle complex data sets and translate them into actionable insights.
  • Emphasize your ability to work remotely: Share experiences where you've successfully collaborated with cross-functional teams in a remote setting.
  • Stay updated on industry trends: Show your knowledge of the latest in user research and digital technology, and how you see Mozilla contributing to these advancements.
  • Prepare to talk about your research process: Be ready to walk through your approach to designing surveys, analyzing data, and communicating findings to stakeholders.

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