Staff Salesforce Architect (Agent and Channel Experience)
Sales
SalesforceExcel
WFA Digital Insight
As demand for skilled Salesforce architects grows, Affirm stands out with its commitment to honest and friendly credit solutions. With millions of customers across thousands of merchants, this role offers a chance to make a significant impact. Candidates should be prepared to showcase their technical expertise, collaborative mindset, and ability to adapt in a rapidly evolving environment.
Job Description
About the Role
Affirm is seeking a Staff Salesforce Architect to join its Business Systems team. The ideal candidate will collaborate with stakeholders to craft and deliver technical solutions that solve business problems and transform the way Service Agents thrive.Responsibilities
- Own and optimize Salesforce as the primary CRM, ensuring it meets business needs across Servicing, Operations, Compliance, and Customer Success.
- Hold a high technical bar for work and team’s tactical changes; partner with the Systems Manager to influence technical strategy.
- Collaborate with Product Management, Design, and Analytics to ensure technical sustainability, risk management, and informed trade-offs.
How to Stand Out
- Familiarize yourself with Affirm's business model and be prepared to discuss how your Salesforce expertise can support the company's growth.
- Showcase your ability to work efficiently in a constantly evolving environment and highlight examples of successful collaboration with cross-functional teams.
- Ensure your portfolio demonstrates technical leadership and a high technical bar for Salesforce architecture.
- Prepare to discuss your experience with Excel and other relevant tools, as well as your ability to adapt to new technologies.
- Be ready to provide specific examples of how you've optimized Salesforce for business needs and driven measurable results.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.