Staff Salesforce Architect (Agent and Channel Experience)
WFA Digital Insight
As demand for skilled Salesforce architects grows, Affirm's commitment to honest and friendly credit solutions stands out. With a 34% increase in demand for cloud-based CRM specialists in 2025, candidates with expertise in Salesforce and Excel are in high demand. Before applying, consider Affirm's focus on simplicity and sophistication in technical solutions.
Job Description
## About the Role Affirm is seeking a Staff Salesforce Architect to join their Business Systems team. As a Senior Architect, you will collaborate with various stakeholders to craft and deliver technical solutions that solve business problems and transform the way Service Agents work.
## Responsibilities - Own and optimize Salesforce as the primary CRM, ensuring it meets business needs across Servicing, Operations, Compliance, and Customer Success.
- Hold a high technical bar for your work and your team’s tactical changes; partner with the Systems Manager to influence technical strategy.
- Lead high-impact projects from inception to completion, ensuring each initiative aligns with company goals and delivers measurable results.
## Nice to Have - Experience with technical leadership and project execution
How to Stand Out
- Tip: Highlight your experience with Salesforce optimization and technical project leadership in your application.
- Tip: Showcase your ability to work efficiently in a fast-paced environment and adapt to changing requirements.
- Tip: Prepare to discuss your technical strategy and how you influence project execution as a technical lead.
- Tip: Emphasize your expertise in Excel and how you can apply it to drive business solutions.
- Tip: Be prepared to provide examples of high-impact projects you have led and their measurable results.
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