Staff Software Engineer, Add-on Operations

About the Role

The Add-on Operations team is a critical part of Mozilla's mission to make the internet better for people. With millions of users relying on Firefox add-ons to customize their browsing experience, the team's work has a direct impact on the overall quality and security of the Firefox platform. As a Staff Software Engineer, you'll be expected to bring a high level of technical expertise and a passion for problem-solving to the role. You'll be working on complex systems and collaborating with a variety of stakeholders to deliver high-quality solutions that meet the needs of both add-on developers and users.

The role is fully remote, allowing you to work from anywhere in Canada. You'll be expected to be self-motivated and able to work independently, with regular check-ins with the team and stakeholders. You'll also be expected to be flexible and adaptable, with a willingness to learn and take on new challenges as they arise.

What You Will Do

• Develop and maintain the systems that power the Firefox add-ons ecosystem, including the Add-ons website, DevHub platform, and reviewer tools.
• Collaborate with engineers, reviewers, and developer relations specialists to identify areas for improvement and develop solutions that meet the needs of both add-on developers and users.
• Design, develop, and deploy new features and improvements to the Add-on Operations platform, with a focus on improving the user experience and increasing the efficiency of add-on review and operations.
• Work on full-stack development, including React/TypeScript frontends, Django backend, and MySQL datastore.
• Partner with Engineering management to set Operations Engineering standards, including SLOs, incident management, and observability baselines.
• Mentor engineers, sharing knowledge and delegating responsibilities to help others grow.
• Improve platform reliability through deployments, monitoring, and incident response.
• Help keep the platform safe and trustworthy, with attention to security and user trust.
• Step in to resolve issues impacting users and developers, from small bugs to larger incidents.
• Collaborate with designers, product managers, QA, and community contributors to deliver end-to-end improvements.
• Contribute in the open through pull requests, code reviews, and discussions.

What We Are Looking For

• 5+ years of experience in software engineering, with a focus on full-stack development and platform reliability.
• Strong programming skills in languages such as JavaScript, Python, and SQL.
• Experience with React, TypeScript, and Django.
• Strong understanding of database concepts and data modeling.
• Experience with MySQL and other relational databases.
• Strong understanding of security principles and practices.
• Experience with agile development methodologies and version control systems such as Git.
• Strong communication and collaboration skills, with experience working with cross-functional teams.
• Passion for open-source software and community engagement.
• Experience with cloud-based platforms and services such as AWS.

Nice to Have

• Experience with Kubernetes and containerization.
• Experience with machine learning and AI.
• Experience with data analytics and visualization tools such as Tableau.
• Certification in cloud-based platforms such as AWS or Azure.
• Experience with DevOps tools such as Jenkins and Docker.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work on a high-impact project that makes a real difference in the lives of millions of people.
• Collaborative and dynamic work environment with a team of experienced engineers and developers.
• Flexible working hours and remote work options.
• Professional development opportunities, including training and education programs.
• Access to the latest technologies and tools.
• Opportunity to contribute to open-source software and participate in the global Mozilla community.
• Comprehensive health and wellness benefits, including medical, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous paid time off and holiday schedule.

• Make sure you have a strong portfolio that showcases your skills and experience in full-stack development and platform reliability.
• Be prepared to talk about your experience with agile development methodologies and version control systems such as Git.
• Show a passion for open-source software and community engagement, and be prepared to discuss your experience with collaborative development and community involvement.
• Highlight your ability to work independently and collaboratively, with strong communication and problem-solving skills.
• Don't be afraid to ask questions during the interview process, and be prepared to discuss your long-term career goals and how they align with Mozilla's mission.
• Be sure to research the company and the role thoroughly, and be prepared to discuss your knowledge of the company's products and services.
• If you're new to the industry or don't have direct experience with the technologies used by Mozilla, consider taking online courses or attending industry events to learn more and build your skills.