Staff Software Engineer (L4)

TwilioTwilio·Remote(Remote - Canada)
Software Development
GTMExcel

WFA Digital Insight

As demand for AI-powered solutions grows, Twilio's commitment to remote-first work and innovative engineering stands out. With a strong focus on GTM functions and AI-driven tools, this role is perfect for full-stack engineers looking to revolutionize customer experiences. Candidates should be prepared to showcase their skills in AI, software development, and collaboration, with a keen eye on delivering user-centric solutions.

Job Description

About the Role

Twilio is seeking a Staff Software Engineer to join the Enterprise AI Engineering team, focusing on transforming customer support through AI-powered tools and products. The role involves building a unified, secure, and scalable operating system across GTM functions, including Sales, Support, and Operations.

Responsibilities

  • Develop intelligent agentic solutions to automate complex workflows and deliver user experiences.
  • Collaborate with cross-functional teams to support business functions and internal operations.

Requirements

  • Experience with full-stack engineering and AI-powered solutions.
  • Strong knowledge of GTM functions and software development lifecycle.

Nice to Have

  • Familiarity with Excel and experience in a fast-paced, innovative environment.

How to Stand Out

  • Familiarize yourself with Twilio's Enterprise AI Engineering team and their current projects to show your interest and understanding of the company's vision.
  • Showcase your experience with AI-powered tools and full-stack engineering in your portfolio or resume.
  • Prepare to discuss how you've handled complex workflows and user experience challenges in previous roles.
  • Be ready to demonstrate your knowledge of GTM functions and software development lifecycle during the interview.
  • Highlight any experience with remote collaboration and agile development methodologies to stand out as a strong candidate for this remote role.

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