Staff Software Engineer - Platform, SysEng | USA | Remote
WFA Digital Insight
The demand for skilled software engineers, particularly those with expertise in distributed systems, has grown significantly in recent years. With the rise of remote work, companies like Grafana Labs are looking for talented individuals who can thrive in a collaborative, remote-first environment. As a leader in the observability cloud space, Grafana Labs offers a unique opportunity for engineers to work on cutting-edge technology and make a meaningful impact. With the market for cloud services expected to reach new heights, this role is an exciting chance to be part of a growing industry. Candidates should be prepared to showcase their skills in distributed systems, as well as their ability to work effectively in a remote team.
Job Description
About the Role
Grafana Labs is seeking a highly skilled Staff Software Engineer to join their Platform team, focusing on syseng and platform development. As a key member of the team, you will be responsible for designing, developing, and maintaining the internal engineering platform, ensuring it meets the needs of the company's growing customer base. The role involves working closely with engineers, product managers, and other stakeholders to identify areas for improvement and implement solutions.The Internal Engineering Platform (IEP) provides application engineers with the tools, systems, and Kubernetes clusters they need to build, deploy, and run their workloads. The Platform team is organized into squads, each focusing on a specific area such as cloud infrastructure, security, engineering productivity, monitoring, and sustainability. As a Staff Software Engineer, you will be part of the Platform SysEng squad, which is focused on the maturity and scalability of the platform.
The company's commitment to open-source technology, open standards, and open culture creates a unique and collaborative work environment. With a global team of over 1,600 members across 40+ countries, Grafana Labs offers a dynamic and innovative space for engineers to grow and develop their skills.
What You Will Do
- Design, develop, and maintain the internal engineering platform, ensuring it meets the needs of the company's growing customer base
- Collaborate with engineers, product managers, and other stakeholders to identify areas for improvement and implement solutions
- Work on the maturity and scalability of the platform, focusing on reducing new region build timelines to meet customer demands
- Develop and maintain distributed systems, ensuring high availability, low latency, and efficient processing of large amounts of data
- Participate in on-call rotations to ensure the health of the system and understand how people use the company's products
- Contribute to the development of the company's observability cloud, working on projects such as Grafana, Mimir, Loki, Tempo, and Pyroscope
- Collaborate with the security team to ensure the platform meets the highest security standards
- Work with the engineering productivity team to improve the efficiency and effectiveness of the platform
- Participate in the development of the company's cloud infrastructure, ensuring it meets the needs of the growing customer base
- Contribute to the company's open-source projects, working closely with the open-source community
What We Are Looking For
- 5+ years of experience in software engineering, with a focus on distributed systems and platform development
- Strong programming skills in languages such as Go, Java, or C++
- Experience with cloud infrastructure, including AWS, Azure, or Google Cloud
- Knowledge of containerization using Docker and Kubernetes
- Strong understanding of distributed systems, including architecture, design, and implementation
- Experience with agile development methodologies and version control systems such as Git
- Strong communication and collaboration skills, with the ability to work effectively in a remote team
- Experience with monitoring and logging tools such as Prometheus, Grafana, and ELK
- Strong problem-solving skills, with the ability to debug and troubleshoot complex issues
Nice to Have
- Experience with Salesforce and Excel, with the ability to integrate these tools into the platform
- Knowledge of machine learning and artificial intelligence, with the ability to apply these concepts to the platform
- Experience with security frameworks and compliance standards, such as SOC 2 and HIPAA
- Strong understanding of DevOps practices, including continuous integration and continuous deployment
- Experience with other programming languages, such as Python or Ruby
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health, dental, and vision insurance
- Flexible paid time off and remote work options
- Professional development opportunities, including training and conference attendance
- Access to the latest technology and tools, including a company-provided laptop and software
- Collaborative and dynamic work environment, with a team of experienced engineers and professionals
- Opportunity to work on open-source projects and contribute to the development of the company's observability cloud
- Flexible working hours and a remote-first company culture
How to Stand Out
- Make sure to highlight your experience with distributed systems and platform development in your resume and cover letter.
- Be prepared to discuss your understanding of cloud infrastructure, containerization, and agile development methodologies during the interview process.
- Showcasing your problem-solving skills, including debugging and troubleshooting complex issues, is crucial for this role.
- Familiarize yourself with Grafana Labs' products and services, including Grafana, Mimir, Loki, Tempo, and Pyroscope, to demonstrate your interest in the company and the role.
- Be prepared to discuss your experience with security frameworks and compliance standards, as well as your understanding of DevOps practices and machine learning concepts.
- Consider creating a portfolio or GitHub repository to showcase your coding skills and experience with open-source projects.
- Research the company culture and values to understand the team's dynamics and expectations, and be prepared to discuss how you can contribute to the company's mission and goals.
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