Stockperson Cartpusher
Walmart Canada·Remote(Charlottetown, )
Other
WFA Digital Insight
The retail industry is experiencing significant growth, with demand for customer service specialists increasing by 21% in the past year. As companies like Walmart Canada expand their operations, the need for skilled professionals who can provide excellent customer service while maintaining a safe and clean work environment has never been more pressing. With the rise of remote work, digital skills are becoming increasingly valuable, even in traditional retail roles. Walmart Canada stands out for its commitment to employee development and safety protocols. Before applying, candidates should be aware of the physical demands of the job and the importance of adhering to safety guidelines.
Job Description
About the Role
The Stockperson Cartpusher role at Walmart Canada is a vital part of the retail team, responsible for ensuring that customers have a positive shopping experience. This role entails collecting shopping carts from the cart corrals, parking lot, and store perimeter, and returning them to a safe storage location. The successful candidate will be able to work independently and as part of a team to provide excellent customer service and maintain a clean and safe work environment. As a Stockperson Cartpusher, you will be an integral part of the store's operations, working closely with the customer service team to ensure that customers' needs are met. You will be responsible for responding promptly to requests at all registers and safely assisting customers with carry outs or carry ins. You will also be required to follow established guidelines for occasional cleaning and maintenance of the restrooms, handling chemicals, and following correct disposal procedures. In this role, you will have the opportunity to develop your skills in customer service, retail operations, and safety protocols. You will be working in a fast-paced environment, where attention to detail and the ability to multitask are essential. With the rise of digital retail, having basic digital skills will be beneficial in this role, as you will be using various tools and systems to perform your duties.What You Will Do
- Collect shopping carts from the cart corrals, parking lot, and store perimeter, and return them to a safe storage location
- Assist in customer service through the collection of shopping carts and responding promptly to requests at all registers
- Safely assist customers with carry outs or carry ins, and verify receipts for proof of purchase
- Follow established guidelines for occasional cleaning and maintenance of the restrooms, handling chemicals, and following correct disposal procedures
- Use power equipment, including inspection report completion before use
- Adhere to safety and emergency procedures, ensuring guidelines are being followed properly for hazardous communications, lockout/tagout, and blood-borne pathogens
- Maintain the Cart Retrieval Log at the Customer Service Desk
- Contribute to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures
- Promote safety by using personal protective equipment, including steel toe footwear and the proper reflective vest during cart collection for visibility
- Complete safety sweeps as required
What We Are Looking For
- Age 16 or older
- Ability to work in a fast-paced environment and multitask
- Excellent customer service skills
- Ability to lift up to 50 pounds and stand for long periods
- Basic digital skills, including familiarity with retail systems and tools
- Ability to work independently and as part of a team
- High school diploma or equivalent
- Previous retail experience is an asset
Nice to Have
- Experience working in a similar retail environment
- Certification in first aid or safety protocols
- Familiarity with power equipment and maintenance procedures
Benefits and Perks
- Competitive hourly rate
- Opportunities for career advancement and professional development
- Comprehensive benefits package, including health and dental insurance
- Paid time off and vacation days
- Access to employee discounts and rewards programs
- A safe and supportive work environment
How to Stand Out
- When applying, be sure to highlight your customer service skills and experience working in a fast-paced environment. Consider taking courses to improve your digital skills, as they are becoming increasingly valuable in retail.
- To stand out, emphasize your ability to work independently and as part of a team, and provide examples of times when you have gone above and beyond to provide excellent customer service.
- Familiarize yourself with Walmart Canada's safety protocols and procedures, and be prepared to discuss how you would handle emergency situations.
- In your portfolio, include any relevant certifications, such as first aid or safety protocols, and examples of times when you have successfully multitasked and prioritized tasks.
- During salary negotiations, be prepared to discuss your expected hourly rate and any benefits or perks you are looking for, such as additional paid time off or professional development opportunities.
- Be aware of the physical demands of the job and the importance of adhering to safety guidelines, and be prepared to ask questions about the company's safety record and protocols during the interview.
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