Strategic Account Executive 3
WFA Digital Insight
The demand for strategic account executives has grown significantly in the remote job market, with a focus on building strong relationships with clients and driving revenue growth. As a leader in the communications industry, Twilio offers a unique opportunity for professionals to leverage their sales and analytical skills. With the rise of remote work, companies like Twilio are looking for talented individuals who can navigate complex sales cycles and drive business results. According to recent trends, the demand for sales professionals with expertise in communications and technology has increased by 25% in the past year. Before applying, candidates should be prepared to demonstrate their ability to manage multiple accounts, develop strategic plans, and collaborate with cross-functional teams.
Job Description
About the Role
As a Strategic Account Executive 3 at Twilio, you will play a critical role in leading relationships with the company's growth and mid-market Communications platform customers. Your primary responsibility will be to protect and grow Twilio's communications business across your assigned customers. This role requires a high level of analytical and consultative sales skills, as well as the ability to build deep partnerships with various stakeholders, including product management, finance, support, and operations.The Strategic Account Executive 3 role is a highly cross-functional position that demands strong communication and collaboration skills. You will work closely with other Twilio teams to identify new revenue opportunities within your account portfolio and develop strategies to drive business growth. Your success in this role will depend on your ability to navigate complex sales cycles, build strong relationships with clients, and drive revenue results.
Twilio's remote-first work culture provides a unique opportunity for professionals to work from anywhere and collaborate with a diverse team of experts. As a Strategic Account Executive 3, you will be part of a vibrant team that is shaping the future of communications and empowering millions of developers worldwide to craft personalized customer experiences.
What You Will Do
- Manage and expand revenue across your book of Strategic Accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers, focusing on deep discovery, listening to customer needs, and being an effective champion for their point of view in the organization
- Analyze customer data to identify trends, opportunities, and challenges
- Develop and maintain a deep understanding of Twilio's products and services, as well as industry trends and competitors
- Collaborate with the sales team to develop and execute sales strategies
- Identify and pursue new business opportunities within existing accounts
What We Are Looking For
- A minimum of 5 years of sales experience, with at least 1 year dedicated to major account or strategic sales
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Proven track record of relationship management, cross-sells, upsells, and solutions consulting
- Ability to work with business and highly technical leaders, while influencing their understanding and building supportive partnerships
- Strong analytical and problem-solving skills, with the ability to analyze customer data and develop strategic plans
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Experience with Excel and other sales tools
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Nice to Have
- Experience working in the communications or technology industry
- Knowledge of sales strategy and planning
- Familiarity with Twilio's products and services
- Experience working with remote teams and collaborating with stakeholders across different time zones
- Certification in sales or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leader in the communications industry
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements, including remote work options
- Access to the latest technology and tools
- Recognition and reward for outstanding performance
- Comprehensive health and wellness programs
- Generous paid time off and holiday policy
How to Stand Out
- Tip: Develop a strong understanding of Twilio's products and services, as well as industry trends and competitors, to stand out in the application process.
- Be prepared to demonstrate your ability to analyze customer data, develop strategic plans, and drive business results.
- Showcasing your skills in Excel and other sales tools can be a major plus in the application process.
- Highlight your experience working with cross-functional teams and collaborating with stakeholders across different time zones.
- Prepare examples of your experience with relationship management, cross-sells, upsells, and solutions consulting to showcase your skills in the interview.
- Be ready to discuss your experience working in a fast-paced, dynamic environment and adapting to changing priorities.
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