Strategic Account Executive 4 - ISV

About the Role

The role entails developing and executing account strategies, managing sales pipelines, and presenting guidance to executive management. You will serve as a trusted advisor to your customers, understanding their needs and providing tailored solutions to meet their goals. With a strong focus on analytical and consultative sales, you will leverage your expertise in Salesforce and Excel to drive revenue growth and deliver strong results.

What You Will Do

• Manage and expand key ISV customer accounts to drive revenue growth and protect Twilio's communications business
• Develop, drive, and execute account strategies to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with cross-functional teams to identify new revenue opportunities and deliver exceptional customer experiences
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieving goals and presenting guidance to executive management
• Run highly consultative sales cycles with large customers, focusing on deep discovery and understanding customer needs
• Generate and maintain an accurate sales pipeline and forecast using Salesforce
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices

What We Are Looking For

• 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
• Expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Experience with relationship management, cross-sells, upsells, and solutions consulting
• Comfortable working with business and highly technical leaders, influencing their understanding and building supportive partnerships
• Strong analytical and problem-solving skills, with the ability to drive complex sales cycles
• Experience with Salesforce and Excel, with strong data analysis and management skills
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams

Nice to Have

• Experience working with ISV customers or in the communications industry
• Knowledge of cloud-based communications platforms and technologies
• Experience with data analysis and visualization tools, such as Tableau or Power BI
• Certification in sales or a related field, such as CSPO or SCPC

Benefits and Perks

• Competitive salary and bonus structure
• Equity and stock options
• Comprehensive health, dental, and vision insurance
• 401(k) matching and retirement planning
• Flexible PTO and remote work options
• Professional development and training opportunities
• Access to cutting-edge technologies and tools
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

• Develop a strong understanding of Twilio's communications services and how they can be tailored to meet the needs of ISV customers
• Highlight your experience with complex sales cycles and relationship management in your application and during interviews
• Showcase your analytical and problem-solving skills by sharing examples of how you have driven revenue growth and delivered strong results in previous roles
• Be prepared to discuss your experience with Salesforce and Excel, as well as your ability to leverage data analysis and management skills to drive sales growth
• Research Twilio's company culture and values, and be prepared to discuss how you align with their mission and vision
• Prepare examples of how you have worked with cross-functional teams to deliver exceptional customer experiences and drive revenue growth