Strategic Account Executive 4
WFA Digital Insight
As the demand for cloud communication platforms grows, companies like Twilio are seeking skilled Strategic Account Executives to drive business expansion. With the remote work trend on the rise, professionals with expertise in Salesforce and Excel are in high demand. Twilio's commitment to remote-first work and diverse experiences makes this role stand out. According to recent trends, the need for strategic account executives in the tech industry has increased by 25% in the past year, making this a prime opportunity for career growth.
Job Description
About the Role
As a Strategic Account Executive 4 at Twilio, you will be responsible for leading relationships with growth and mid-market Communications platform customers. You will drive highly analytical and consultative sales cycles with customers, focusing on deep discovery, listening to customer needs, and being an effective champion for their point of view within the organization.The role entails managing and expanding key customer accounts, developing and executing account strategies, and partnering with other Twilio teams to identify new revenue opportunities. Your success will depend on building deep partnerships across product management, finance, support, and operations.
Twilio's dedication to remote-first work and strong culture of connection and global inclusion means that you will be part of a vibrant team with diverse experiences making a global impact each day.
What You Will Do
- Manage and expand key Regulated Verticals customer accounts
- Develop, drive, and execute account strategy to deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
- Collaborate with internal stakeholders to drive customer success and growth
- Stay up-to-date with industry trends and competitor activity
What We Are Looking For
- 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Experience with relationship management, cross sells, upsells, and solutions consulting
- Proficiency in Salesforce and Excel
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Experience working with business and highly technical leaders
- Strong business acumen and understanding of market trends
Nice to Have
- Experience in the cloud communication platform industry
- Knowledge of AI-powered sales tools and technologies
- Familiarity with data analysis and visualization tools
- Certification in sales or a related field
- Experience working in a remote-first environment
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a cutting-edge cloud communication platform
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible remote work arrangements
- Access to the latest sales tools and technologies
- Recognition and reward for outstanding performance
- Comprehensive health and wellness programs
- Generous PTO and holiday schedule
How to Stand Out
- Research Twilio's products and services to understand their value proposition and how it applies to customer needs.
- Prepare examples of your experience with consultative sales cycles and relationship management.
- Develop a strong understanding of Salesforce and Excel, and be prepared to demonstrate your proficiency.
- Show a willingness to learn and adapt to new technologies and sales strategies.
- Highlight your analytical and problem-solving skills, and provide examples of how you have applied them in previous roles.
- Be prepared to discuss your experience working in a fast-paced, dynamic environment and how you handle stress and pressure.
- Research the company culture and values, and be prepared to discuss how you align with them.
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