Strategic Account Executive 4
WFA Digital Insight
In today's remote job market, demand for strategic account executives with expertise in Salesforce and Excel has surged. With the rise of remote-first companies like Twilio, the need for professionals who can drive revenue growth and manage complex customer relationships has become paramount. As a leader in cloud communications, Twilio offers a unique opportunity for career growth and innovation. Before applying, candidates should be prepared to showcase their analytical and consultative sales skills, as well as their ability to build deep partnerships across various teams.
Job Description
About the Role
Twilio is seeking a Strategic Account Executive 4 to lead relationships with growth and mid-market Communications platform customers. As a key member of the sales team, you will be responsible for protecting and growing Twilio's communications business across assigned customers. This role requires a highly analytical and consultative approach to sales, as well as the ability to build deep partnerships with customers and internal stakeholders.The ideal candidate will have a strong background in sales, with a minimum of 5 years of experience in managing or leading quantitative, highly analytical products and solutions for customers. You will be working closely with cross-functional teams, including product management, finance, support, and operations, to identify new revenue opportunities and drive business growth.
What You Will Do
- Manage and expand Regulated Verticals customer accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
- Collaborate with internal stakeholders to develop and implement solutions that meet customer needs
- Stay up-to-date with industry trends and competitor activity
- Provide feedback and insights to internal stakeholders to drive business growth and improvement
What We Are Looking For
- 5+ years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Strong relationship management, cross-sell, upsell, and solutions consulting skills
- Comfortable working with business and highly technical leaders, while influencing their understanding of Twilio's solutions
- Experience with Salesforce and Excel
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to work in a fast-paced, dynamic environment
- Strong business acumen and understanding of the communications industry
Nice to Have
- Experience working with regulated industries, such as finance or healthcare
- Knowledge of cloud communications platforms and technologies
- Familiarity with data analytics and visualization tools
- Certification in sales or a related field
- Experience working in a remote-first environment
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health, dental, and vision insurance
- 401(k) matching program
- Flexible paid time off and holidays
- Remote work stipend and equipment allowance
- Professional development and training opportunities
- Access to Twilio's suite of products and services
- Opportunity to work with a talented and diverse team
How to Stand Out
- Highlight your experience with Salesforce and Excel in your application, and be prepared to provide specific examples of how you've used these tools to drive business growth.
- Showcase your analytical and problem-solving skills by providing examples of complex sales cycles you've managed and how you overcame obstacles.
- Research Twilio's products and services, as well as the communications industry, to demonstrate your understanding of the company's solutions and market trends.
- Prepare to discuss your experience working with cross-functional teams and how you've built partnerships with internal stakeholders to drive business growth.
- Be prepared to provide feedback and insights on how to improve sales processes and drive business growth, and be open to learning from others.
- Showcase your ability to work in a fast-paced, dynamic environment and your experience working remotely, if applicable.
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