Strategic Account Executive 4

About the Role

The ideal candidate will have a deep understanding of the communications platform industry, a strong track record of success in managing complex sales cycles, and excellent relationship-building skills. You will be responsible for developing and executing account strategies, identifying new revenue opportunities, and driving sales growth.

Twilio is a remote-first company, and as such, you will be working with a distributed team across the US. You will be expected to be self-motivated, disciplined, and able to work independently in a fast-paced environment.

What You Will Do

• Manage and expand existing customer accounts, identifying new revenue opportunities and driving sales growth
• Develop and execute account strategies, working closely with cross-functional teams to deliver exceptional customer experiences
• Build and maintain strong relationships with key decision-makers at customer accounts, understanding their needs and delivering tailored solutions
• Collaborate with product management, finance, support, and operations teams to identify new revenue opportunities and drive sales growth
• Run disciplined sales cycles, consistently achieving sales targets and presenting guidance to executive management
• Generate and maintain accurate sales pipelines and forecasts using Salesforce
• Stay current with industry trends and developments, collaborating with the team to share best practices and drive continuous improvement
• Serve as a subject matter expert on Twilio's products and services, providing technical guidance and support to customers and internal stakeholders
• Develop and deliver sales presentations, product demos, and other sales materials to customers and internal stakeholders
• Negotiate and close sales deals, working closely with internal stakeholders to ensure seamless execution

What We Are Looking For

• 8+ years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
• Proven track record of success in managing complex sales cycles and driving revenue growth
• Excellent relationship-building skills, with the ability to build and maintain strong relationships with key decision-makers
• Strong understanding of the communications platform industry, with a deep knowledge of Twilio's products and services
• Experience working with Salesforce, with the ability to generate and maintain accurate sales pipelines and forecasts
• Excellent communication and presentation skills, with the ability to develop and deliver compelling sales presentations and product demos
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop tailored solutions
• Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing circumstances
• Strong business acumen, with a deep understanding of the sales process and the ability to drive revenue growth

Nice to Have

• Experience working with Excel, with the ability to analyze complex data sets and develop tailored solutions
• Knowledge of the technology industry, with a deep understanding of the latest trends and developments
• Experience working with cross-functional teams, including product management, finance, support, and operations
• Strong technical skills, with the ability to understand and communicate complex technical concepts to non-technical stakeholders
• Experience working in a remote-first environment, with the ability to work independently and manage multiple priorities

Benefits and Perks

• Competitive salary and bonus structure
• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) matching program
• Flexible paid time off policy
• Remote work stipend
• Professional development opportunities, including training and education programs
• Access to the latest technology and tools, including a company-provided laptop and software
• Collaborative and dynamic work environment, with a team of experienced and dedicated professionals
• Opportunity to work with a cutting-edge platform and drive revenue growth for top-tier clients

• Develop a deep understanding of Twilio's products and services, including the company's communications platform and APIs.
• Build a strong network of relationships with key decision-makers at customer accounts, understanding their needs and delivering tailored solutions.
• Stay up-to-date with industry trends and developments, collaborating with the team to share best practices and drive continuous improvement.
• Practice your sales presentation skills, developing and delivering compelling sales presentations and product demos.
• Be prepared to negotiate and close sales deals, working closely with internal stakeholders to ensure seamless execution.
• Showcase your analytical and problem-solving skills, analyzing complex data sets and developing tailored solutions.
• Highlight your experience working with cross-functional teams, including product management, finance, support, and operations.