Strategic Account Executive, SaaS Sales (Remote - US)

About the Role

What You Will Do

• Manage a portfolio of existing clients, identifying opportunities to upsell and cross-sell Yelp's products and services
• Prospect new business leads through targeted outreach and networking efforts
• Conduct needs assessments with potential clients to understand their business goals and challenges
• Develop and present customized sales pitches to prospective clients
• Negotiate contracts and close deals, ensuring a high level of customer satisfaction
• Collaborate with internal stakeholders to resolve customer complaints and concerns
• Stay up-to-date on industry trends, competitor activity, and new technologies that may impact the sales process
• Attend industry events, conferences, and trade shows to build relationships and generate leads
• Provide feedback to internal teams on customer needs and market trends

What We Are Looking For

• Bachelor's degree in a related field (e.g., business, marketing, sales)
• Minimum 3 years of experience in outbound sales, preferably in the SaaS or restaurant technology industry
• Proven track record of consistently meeting or exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment, prioritizing multiple tasks and managing time effectively
• Strong proficiency in Salesforce and Excel, with experience in data analysis and reporting
• Knowledge of the restaurant industry, including trends, challenges, and technologies
• Positive attitude, drive, and resilience in the face of rejection or setbacks

Nice to Have

• Experience with restaurant technology solutions, such as reservation systems or waitlist management tools
• Familiarity with Yelp's products and services, including Yelp Reservations, Waitlist, Connect, and Advertising
• Certification in sales or a related field (e.g., HubSpot Sales Certification)
• Proficiency in a second language, with the ability to communicate with diverse customer base

Benefits and Perks

• Competitive base salary, with performance-based incentives and bonuses
• Comprehensive benefits package, including medical, vision, and dental coverage
• Mental health support and services through Modern Health
• Generous paid time off (PTO) and holiday schedule, with opportunities for flexible work arrangements
• Professional development opportunities, including training, mentorship, and education reimbursement
• Employee stock purchase plan and 401(k) retirement savings plan
• Monthly wellness subsidy and work-from-home reimbursement

• Develop a strong understanding of Yelp's products and services, including their features, benefits, and pricing models.
• Create a portfolio that showcases your sales achievements, customer success stories, and industry knowledge.
• Be prepared to provide specific examples of your sales experience, including strategies used to overcome objections and close deals.
• Research the company culture and values, and be ready to discuss how your own skills and experience align with Yelp's mission and vision.
• Practice your negotiation skills, including the ability to articulate the value proposition of Yelp's solutions and address customer concerns.
• Highlight your ability to work independently, manage multiple priorities, and maintain a high level of organization and attention to detail.
• Show enthusiasm for the restaurant industry and a genuine interest in helping local businesses succeed.