Strategic Partnerships Director

peopleworth·Remote(Brisbane, Brisbane, Queensland, Australia)

Software Development

Excel

WFA Digital Insight

The demand for skilled partnership managers in the education sector has grown significantly, with a 25% increase in job openings over the past year. As remote work continues to shape the industry, companies like peopleworth are looking for experienced professionals to lead strategic partnerships and drive business growth. With a strong focus on stakeholder engagement and operational excellence, this role requires a unique blend of communication, project management, and business development skills. Candidates should be prepared to showcase their ability to build and maintain relationships, manage complex projects, and drive results in a fast-paced environment. According to recent statistics, 60% of companies in the education sector are investing in digital transformation, making this an exciting time to join the industry.

Job Description

About the Role

The Strategic Partnerships Director is a key position at peopleworth, responsible for managing and developing strategic partner relationships and driving operational excellence. This role is ideal for a commercially minded relationship leader who combines strong account management capabilities with project coordination expertise and a passion for delivering exceptional stakeholder outcomes. The successful candidate will work closely with internal teams and senior external stakeholders to act as a trusted advisor, ensuring commitments are delivered, issues are resolved efficiently, and partnership objectives are achieved. In this role, you will have the opportunity to work with a variety of forward-thinking partners and contribute to the development and improvement of partnership management processes, systems, and operational frameworks. You will also have the chance to grow in a fast-paced environment and be part of a collaborative, people-centred performance culture. As a Strategic Partnerships Director, you will be part of a growing team and will have the opportunity to make a significant impact on the company's growth and success.

What You Will Do

Manage strategic partner relationships and act as a trusted point of contact for senior stakeholders
Support the overall success of partnership engagements through proactive account management and stakeholder collaboration
Oversee operational planning, risk management, and delivery activities across key phases of partner engagements
Identify, manage, and resolve escalated issues while ensuring timely communication and effective outcomes
Coordinate cross-functional teams to ensure commitments are delivered and activities remain aligned with partnership objectives
Prepare and present governance reports, business reviews, and performance updates for internal and external stakeholders
Provide strategic insights and recommendations to improve partnership performance and long-term value creation
Coach and guide internal teams on effective partner engagement practices and account management approaches
Develop a deep understanding of partner objectives and identify opportunities to expand support and strengthen relationships
Contribute to the development and improvement of partnership management processes, systems, and operational frameworks

What We Are Looking For

Demonstrated experience in senior account management, partnership management, or client relationship leadership roles
Minimum two years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships
Experience coordinating projects involving multiple internal and external stakeholders
Strong client service orientation with a proven ability to build productive and trusted relationships
Knowledge of digital education, online learning, higher education, or related sectors would be advantageous
Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and proposals
Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities
Experience working independently while effectively collaborating with geographically distributed teams

Nice to Have

Experience with project management tools and software
Certification in partnership management or a related field
Experience working in a fast-paced, rapidly changing environment

Benefits and Perks

Collaborative, people-centred performance culture
Opportunities to grow in a fast-paced environment
Exposure to strategic stakeholder engagement and partnership leadership opportunities
Opportunity to work with diverse teams across multiple regions and time zones
Professional development and continuous learning opportunities
Flexible working hours and remote work options
Access to cutting-edge technology and tools

How to Stand Out

Be prepared to showcase your ability to build and maintain relationships, manage complex projects, and drive results in a fast-paced environment.
Highlight your experience with project management tools and software, such as Excel, to demonstrate your ability to manage and analyze data.
Emphasize your ability to work independently and collaboratively with geographically distributed teams, and provide examples of successful projects you have led or been a part of.
Research the company and its partners to demonstrate your understanding of the industry and the company's goals and objectives.
Prepare examples of how you have provided strategic insights and recommendations to improve partnership performance and long-term value creation in previous roles.
Be ready to discuss your experience with stakeholder engagement and partnership leadership, and provide examples of how you have managed and resolved escalated issues.

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