Strategic Solutions Engineer

## About the Role As a Strategic Solutions Engineer at Postman, you will play a crucial role in driving enterprise sales and supporting the growth of our enterprise business. You will partner with our sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users in leveraging our platform to build their APIs most effectively. Our sales, customer success, product, and engineering teams will support you well in this role, providing a collaborative environment to succeed.

The Strategic Solutions Engineer role is critical in helping our customers adopt API-first development best practices. You will work closely with our sales team to identify new business opportunities and help customers understand the value of Postman's platform. This involves conducting technical demos, proof of value workshops, and handling Postman technical questions or objections. You will also be responsible for sharing customer feedback with our product and engineering teams, ensuring that our platform meets the evolving needs of our customers.

Postman is the world's leading API platform, used by more than 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Our platform simplifies each step of the API lifecycle and streamlines collaboration, enabling users to create better APIs, faster. As a Strategic Solutions Engineer, you will be at the forefront of this effort, helping our customers achieve their API-first goals.

## What You Will Do - Help drive enterprise sales by nurturing prospects and supporting Strategic and Enterprise customers - Conduct discovery, qualification, technical demos, and proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle - Handle Postman technical questions or objections and provide solutions or workarounds to address customer needs - Understand deeply our customer workflows today and how they can adopt API-first development best practices - Share customer feedback with appropriate teams and provide general customer advocacy - Remain up-to-date with the competitive landscape, current trends, and challenges in the API market - Create proof of concept integrations, tooling, and workflows as needed to support prospective customers - Maintain and develop customer sandbox environments and best practices for working with the product - Act as a technical intermediary between sales and other teams to best fit our customer needs - Collaborate with our sales team to develop and execute account plans, identifying new business opportunities and helping customers achieve their API-first goals

## What We Are Looking For - 10+ years of enterprise sales/solutions engineering experience - 6+ years of software development experience - 6+ years of API and Data platforms experience - Bachelor's degree in Computer Science, a related field, or relevant work experience - Remote work friendly, with the ability to travel up to 50% - Loves teamwork and collaboration in a fast-paced environment - Customer-facing experience and comfortable engaging all levels of technologists, including individual developers, QA, product, and engineering leaders - Experience engaging senior management and executive audiences to convey Postman's value proposition - Capable of forging deep, long-lasting relationships with Strategic customers - Strong understanding of APIs and experience with producing and consuming APIs across different domains - Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle - Comfortable with the enterprise SaaS sales process

## Nice to Have - Experience with JavaScript and expertise in Postman's platform - Experience working in a fast-paced, remote environment - Familiarity with the API-first world graphic novel and Postman's vision - Strong understanding of Excel and data analysis

## Benefits and Perks - Competitive compensation package - Opportunity to work with a leading API platform and contribute to the growth of the API-first world - Collaborative and dynamic work environment - Flexible remote work arrangements - Professional development opportunities - Access to the latest tools and technologies - Recognition and reward for outstanding performance - Comprehensive health insurance - Generous PTO policy - Remote stipend and home office setup support

- Tip 1: Make sure to highlight your experience with APIs and data platforms in your application, as well as your ability to work in a fast-paced, remote environment.

• Tip 2: Showcase your customer-facing skills and experience engaging with senior management and executive audiences.
• Tip 3: Familiarize yourself with Postman's platform and the API-first world graphic novel to demonstrate your understanding of the company's vision.
• Tip 4: Prepare to discuss your experience with enterprise sales and solutions engineering, as well as your ability to drive business growth and nurture customer relationships.
• Tip 5: Be prepared to provide examples of your work and accomplishments in previous roles, and to discuss how you can contribute to Postman's growth and success.
• Tip 6: Research the company culture and values, and be prepared to discuss how you align with them.
• Tip 7: Practice your technical skills and be prepared to answer technical questions during the interview process.