Strategy & Planning Manager, Caper Sales

About the Role

The role is centred around developing and executing a comprehensive sales strategy that drives revenue growth for Caper and Instacart. This includes negotiating and closing complex contracts, collaborating with cross-functional stakeholders to develop creative solutions, and continuously refining sales strategies based on market feedback and analysis.

As part of the Strategy & Planning team, the successful candidate will be working in a dynamic environment that requires strong communication, analytical, and problem-solving skills. The team sits at the nexus of internal teams and Business Development, driving go-to-market strategies and providing recommendations backed by strategic rationale and analytical rigor.

What You Will Do

• Own responsibility for strategically selling Caper into a portfolio of key enterprise retailers
• Work together with Business Development to design and implement selling strategies that drive revenue growth for Caper and Instacart
• Identify, build, and maintain strong relationships with key Caper decision-makers and influencers
• Create and deliver compelling Caper and/or Connected Stores presentations and proposals to retailers
• Negotiate and close complex Caper contracts with retailers
• Collaborate with Connected Stores MS&P and Caper sales to enhance the overall go-to-market strategy and processes for Caper
• Partner closely with cross-functional stakeholders across several functions including Product, Finance, Marketing, Legal, and Partnerships
• Develop creative solutions that drive results for Caper and retailers
• Continuously refine sales strategies based on market feedback and analysis
• Travel as needed to meet with retailers and stakeholders

What We Are Looking For

• Minimum 6+ years of experience working on cutting-edge challenges in the grocery or retail space
• Excellent communication, written, verbal, and presentation skills
• Ability to distil complex ideas into clear and compelling stories
• Self-starter able to proactively and independently drive progress across multiple stakeholder groups
• Experience selling or expanding high-tech products or services, preferably in the retail industry
• Proven track record of exceeding sales/OKR targets
• Comfort with ambiguity and a rapidly evolving business landscape
• Strong technical skills and understanding of APIs, databases, and integration tools
• Willingness to travel as needed
• Proficiency in Excel and other data analysis tools

Nice to Have

• Experience with data analysis and modeling
• Knowledge of the grocery or retail industry, including trends and challenges
• Familiarity with smart cart technology and its applications
• Certification in sales or a related field
• Experience working in a fast-paced, dynamic environment

Benefits and Perks

• Flexible work arrangement, including the option to work from home or in an office
• Opportunity to work with a leading company in the grocery delivery space
• Collaborative and dynamic work environment
• Professional development opportunities, including training and mentorship
• Access to the latest technology and tools
• Comprehensive benefits package, including health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Employee discounts on Instacart services
• Opportunities for advancement and growth within the company

• Make sure to highlight your experience with sales, retail, and technology in your application, as these are key areas of focus for the role.
• Develop a strong understanding of Instacart's Caper technology and its applications in the retail industry.
• Be prepared to provide specific examples of your sales strategy and tactics, as well as your experience working with cross-functional teams.
• Consider creating a portfolio that showcases your sales achievements and your ability to drive revenue growth.
• Don't be afraid to negotiate your salary and benefits package - Instacart is known for offering competitive compensation to its employees.
• Research the company culture and values to ensure you're a good fit for the role and the team.
• Be prepared for a dynamic and fast-paced interview process, and be sure to ask questions about the role and the company to show your interest and engagement.