Supervisor Operations, Europe (NL, Netherlands, Virtual, EUROPE)

BCD Travel·Remote(Netherlands)
Operations
Excel

WFA Digital Insight

The demand for travel management experts is rising as businesses adapt to a post-pandemic world. With a growth of 20% in remote travel jobs last year, BCD Travel's Supervisor Operations role stands out. This role requires not only strong leadership skills but also expertise in corporate travel management and advanced skills in GDS systems like Amadeus. Candidates should be prepared to demonstrate their ability to drive team performance and navigate complex travel regulations.

Job Description

About the Role

BCD Travel is seeking a Supervisor Operations to manage a team of travel consultants remotely. The ideal candidate will have extensive experience in corporate travel management and supervising teams.

Responsibilities

  • Provide leadership to a team of travel consultants
  • Collaborate with performance data to maximize team effectiveness
  • Develop learning programs to address short- and long-term competency gaps
  • Maintain knowledge of necessary regulations and industry information
  • Monitor global distribution systems (GDS) queues for quality control

Requirements

  • Extensive experience in corporate travel management
  • Relevant supervising experience
  • Advanced skills in GDS Amadeus
  • Strong critical thinking and problem-solving skills
  • Proficient in Microsoft Office applications, particularly Excel

Benefits

  • Opportunity to work with a highly motivated and passionate team
  • Flexible work-life balance
  • Unique global experiences for professional growth
  • Contribution to charitable activities in local communities

How to Stand Out

  • Ensure your resume highlights specific examples of team leadership and performance improvement in previous roles.
  • Be prepared to discuss your experience with GDS systems, particularly Amadeus, and how you've used them to enhance team efficiency.
  • Showcase your knowledge of travel industry regulations and how you stay updated on changes.
  • Practice scenarios where you had to coach team members to improve their performance and how you measured success.
  • Prepare questions about the company culture, expectations for remote work, and opportunities for professional development.

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