Supervisor, System & Network Operations
WFA Digital Insight
As the demand for skilled IT professionals continues to rise, with a 25% increase in remote job postings in 2025, Sunrun's Supervisor of System & Network Operations role stands out in the current market. With the solar industry growing rapidly, companies like Sunrun need experts who can ensure seamless operations and security. Candidates with experience in systems administration, cloud platforms, and network operations are in high demand. Before applying, candidates should be aware of the importance of scalability, reliability, and security in enterprise systems and network infrastructure, as well as the need for strong leadership and technical skills.
Job Description
About the Role
The Supervisor of System & Network Operations at Sunrun plays a critical role in leading the design, deployment, and operation of enterprise applications, infrastructure platforms, and network services. This role is responsible for ensuring the availability, reliability, performance, and security of both enterprise systems and network infrastructure. As a technical leader, you will be working closely with cross-functional teams, including Engineering, Network Engineering, Security, and Technical Program/Project Managers, to create, scale, and support critical tools, systems, and network services that enable Sunrun's business operations.The ideal candidate will have hands-on experience across systems, cloud platforms, and network operations, as well as demonstrated success leading large, cross-functional technical initiatives in a matrixed environment. You will be passionate about delivering resilient, scalable platforms and services that support business growth, operational excellence, and security.
What You Will Do
- Supervise day-to-day operations for System and Network Operations teams, including systems administration, SaaS platforms, infrastructure, and network services.
- Serve as an escalation point for complex incidents impacting employees, business systems, and network availability across Service Delivery teams.
- Act as a technical and people leader for a medium-sized team, providing mentorship, coaching, and career development for engineers across systems and network disciplines.
- Advocate for your teams across all levels of the organization, ensuring alignment with business priorities and operational standards.
- Provide oversight, management, and technical leadership for enterprise platforms and SaaS solutions.
- Partner with business stakeholders and technical leads to identify, recommend, implement, and support scalable, cost-effective system solutions.
- Review and analyze existing platforms, tools, and services for efficiency, effectiveness, reliability, and scalability, driving continuous improvement initiatives.
- Own application and platform lifecycle management, including budgeting, purchasing, vendor management, renewals, and cost optimization.
- Provide leadership and operational oversight for enterprise network services, including LAN, WAN, Wi-Fi, VPN, SD-WAN, and cloud networking components.
What We Are Looking For
- 5+ years of experience in systems administration, cloud platforms, and network operations.
- Proven experience in leading large, cross-functional technical initiatives in a matrixed environment.
- Strong technical skills in areas such as Excel, cloud platforms, and network services.
- Experience with Google Workspace, Okta, CrowdStrike, Workspace ONE, and related systems.
- Strong leadership and people management skills, with the ability to mentor and coach engineers across systems and network disciplines.
- Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams.
- Strong problem-solving skills, with the ability to analyze complex problems and identify creative solutions.
Nice to Have
- Experience with IT service management frameworks such as ITIL.
- Knowledge of security best practices and compliance requirements.
- Certification in areas such as AWS, Azure, or Google Cloud.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work remotely and have a flexible schedule.
- Access to cutting-edge technology and tools.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Comprehensive health insurance and wellness programs.
- Retirement savings plan and employee stock purchase plan.
How to Stand Out
- Make sure to highlight your experience with cloud platforms, network services, and systems administration in your resume and cover letter.
- Be prepared to talk about your experience leading cross-functional technical initiatives and your approach to problem-solving.
- Show examples of your ability to analyze complex problems and identify creative solutions.
- Demonstrate your knowledge of security best practices and compliance requirements.
- Be ready to discuss your experience with IT service management frameworks such as ITIL.
- Consider creating a portfolio that showcases your technical skills and experience, including any relevant certifications or training.
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