Supply Chain Operations Program Manager, AI Infrastructure

About the Role

The Hardware organization at Openai is responsible for building the next generation of AI-native silicon, working closely with software and research partners to co-design hardware tightly integrated with AI models. The team delivers production-grade silicon for Openai's supercomputing infrastructure and creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.

As a Supply Chain Operations Program Manager, you will be the single-threaded operational leader for new hardware introductions and production ramps across Openai's AI infrastructure systems. Your expertise will be essential in driving alignment across internal teams and external partners, ensuring that hardware programs deliver on schedule, quality, cost, and scalability.

What You Will Do

• Act as the single-threaded owner for operational readiness across new hardware introductions and production ramps
• Translate Openai's infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks
• Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders
• Proactively identify inflection points where decisions or investments are required to protect long-term scale, reliability, or cost targets
• Influence operational strategy with manufacturing partners by setting expectations on execution rigor, accountability, and continuous improvement
• Lead cross-functional build and debug cadences to ensure issues are clearly owned, aggressively driven, and formally closed with root cause and prevention
• Drive factory and deployment ramp readiness, including throughput, site readiness, yield targets, quality controls, and reliability gates
• Own end-to-end risk management—identification, mitigation planning, escalation, and executive-level communication
• Surface systemic bottlenecks, inefficiencies, or failure modes and propose durable solutions across process, tooling, and organizational interfaces
• Build, formalize, and scale repeatable operating mechanisms that enable predictable, high-velocity hardware development

What We Are Looking For

• 8+ years of experience in Operations, Supply Chain, or a related field
• Proven track record of driving strategic growth and leading cross-functional teams
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
• Strong analytical and problem-solving skills, with experience in data analysis and interpretation
• Ability to operate in a fast-paced, dynamic environment with multiple priorities and deadlines
• Experience with AI infrastructure, silicon development, or related technologies
• Strong knowledge of Excel and other data analysis tools
• Bachelor's degree in a relevant field, such as Operations, Supply Chain, or Engineering

Nice to Have

• Experience with Agile development methodologies and lean principles
• Knowledge of cloud-based technologies and DevOps practices
• Familiarity with data visualization tools and techniques
• Certification in Supply Chain Management or a related field
• Experience working in a remote or distributed team environment

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Flexible PTO and vacation policy
• Remote work stipend and support for home office setup
• Opportunity to work on cutting-edge AI technologies and contribute to the development of innovative products
• Collaborative and dynamic work environment with a team of experienced professionals
• Professional development and growth opportunities, including training and education support
• Access to the latest tools and technologies, including AI development frameworks and platforms

• Tip: Highlight your experience with data analysis and interpretation, as well as your ability to communicate complex ideas to stakeholders at all levels.
• To stand out, showcase your knowledge of AI infrastructure and silicon development, and be prepared to discuss your experience with Agile development methodologies and lean principles.
• When preparing for your interview, practice answering behavioral questions that demonstrate your problem-solving skills and ability to operate in a fast-paced environment.
• Make sure to review Openai's mission, values, and products, and be prepared to discuss how your skills and experience align with the company's goals and objectives.
• Consider building a portfolio or sample projects that demonstrate your expertise in Operations, Supply Chain, or a related field, and be prepared to discuss your approach and results.
• During salary negotiations, be prepared to discuss your expectations and requirements, and be open to creative solutions that meet your needs and align with the company's budget and policies.
• Red flag: If the company is unclear or evasive about the role's responsibilities, expectations, or career development opportunities, it may be a sign of a lack of transparency or poor communication.