Supply & Logistics Coordinator
WFA Digital Insight
The demand for skilled logistics coordinators with expertise in digital tools has grown significantly, with the global market expected to expand further. Nabu Casa, a company behind the world's largest free and open-source smart home platform, is looking for a Supply & Logistics Coordinator to own the flow of their hardware products. This role stands out as it offers real autonomy and the chance to build structured processes in a growing company. Before applying, candidates should know that this position requires strong organizational and analytical skills, as well as experience in managing global logistics and supply chains.
Job Description
About the Role
The Supply & Logistics Coordinator role at Nabu Casa is a key position that entails managing the end-to-end flow of hardware products from manufacturers to distributors across multiple regions. This role is central to keeping the operation running reliably and efficiently. The successful candidate will own the day-to-day responsibilities, including purchase orders, manufacturer coordination, logistics, distributor support, inventory, and RMA handling.As part of the Commercial team, the Supply & Logistics Coordinator will work closely with the Global Channel Manager, Hardware team, and Finance team, as well as directly with manufacturers, distributors, and logistics partners. The role reports to the VP Commercial, based in Norway. The ideal candidate will have experience in coordinating logistics or supply chain inside a more structured company and is ready to take full ownership of the supply chain operation.
Nabu Casa is a profitable company with no external investors, funded directly by users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware. The company's guiding principles - privacy, choice, and sustainability - are embedded in everything they do, from architecture to community. This role is an opportunity to join a mission-driven company that values its employees and users.
What You Will Do
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root cause analysis, and resolution
- Analyze forecast data to decide when and how much to order
- Use modern tools, including AI-assisted workflows, to optimize the supply chain operation
What We Are Looking For
- Experience in logistics or supply chain management, preferably in a global context
- Strong organizational and analytical skills, with attention to detail
- Ability to work independently and take full ownership of the supply chain operation
- Excellent communication and coordination skills, with experience in working with cross-functional teams
- Familiarity with digital tools, such as NetSuite, and AI-assisted workflows
- Strong problem-solving skills, with the ability to analyze issues and implement solutions
- Experience in managing global logistics and supply chains, with knowledge of international trade regulations
- Ability to build and maintain relationships with manufacturers, distributors, and logistics partners
Nice to Have
- Experience in working with AI-assisted workflows and digital tools
- Knowledge of lean principles and process improvement methodologies
- Certification in supply chain management or a related field
- Experience in working in a fast-paced, dynamic environment
Benefits and Perks
- Opportunity to work with a mission-driven company that values its employees and users
- Real autonomy and ownership of the supply chain operation
- Competitive compensation package
- Remote work arrangement, with the option to work from anywhere
- Professional development opportunities, with access to training and certification programs
- Access to the latest digital tools and technologies
- Collaborative and dynamic work environment
- Flexible working hours and work-life balance
How to Stand Out
- Tip: Make sure to highlight your experience in logistics or supply chain management, and your ability to work independently and take full ownership of the supply chain operation.
- Tip: Familiarize yourself with digital tools, such as NetSuite, and AI-assisted workflows, and be prepared to provide examples of how you have used these tools in your previous roles.
- Tip: Emphasize your excellent communication and coordination skills, and your experience in working with cross-functional teams, including manufacturers, distributors, and logistics partners.
- Tip: Be prepared to provide examples of how you have analyzed issues and implemented solutions in your previous roles, and how you have used data to inform your decisions.
- Tip: Research the company and its guiding principles, and be prepared to discuss how your values align with those of the company.
- Tip: Be prepared to discuss your experience in managing global logistics and supply chains, and your knowledge of international trade regulations.
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