Supply & Logistics Coordinator
WFA Digital Insight
As demand for smart home devices grows, companies like Nabu Casa need skilled logistics professionals to keep their operations running smoothly. With the global smart home market expected to reach
Job Description
About the Role
The Supply & Logistics Coordinator role at Nabu Casa is a key position that will be responsible for managing the flow of hardware products from manufacturers to distributors across multiple regions. As a member of the Commercial team, you will work closely with the Global Channel Manager, Hardware team, and Finance team to ensure that all aspects of the supply chain are running smoothly. You will be the primary point of contact for manufacturers, distributors, and logistics partners, and will be responsible for resolving any issues that arise. The ideal candidate will have experience in logistics or supply chain management, and will be able to work independently with minimal supervision.The day-to-day responsibilities of this role will include placing and managing manufacturer purchase orders, tracking shipments, and coordinating with manufacturers on lead times and production schedules. You will also be responsible for supporting distributors with back-office tasks, managing order flow and inventory updates, and coordinating global logistics with freight forwarders and logistics partners. Additionally, you will be responsible for running the RMA process end to end, including coordination, root cause analysis, and implementation of corrective actions.
Nabu Casa is committed to sustainability and community-driven values, and this role will play a key part in supporting and scaling the company's international hardware operations across regions and distribution channels. As the company continues to grow, this role will be critical in ensuring that the supply chain operates efficiently and effectively.
What You Will Do
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root cause analysis, and implementation of corrective actions
- Analyze forecast data to decide when and how much to order
- Use modern tools, including AI-assisted workflows, to optimize the supply chain
What We Are Looking For
- Experience in logistics or supply chain management, preferably in the tech industry
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Experience with NetSuite or similar ERP systems
- Knowledge of global logistics and freight forwarding
- Strong analytical and organizational skills
- Ability to adapt to changing priorities and deadlines
- Experience with AI-assisted workflows and tools
- Strong attention to detail and quality control
Nice to Have
- Experience with lean manufacturing or Six Sigma principles
- Knowledge of smart home technology and the IoT industry
- Experience with project management tools and methodologies
- Certification in supply chain management or logistics
- Experience with data analysis and reporting
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leader in the smart home technology industry
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to the latest technology and tools
- Recognition and reward for outstanding performance
How to Stand Out
- When applying for this role, be sure to highlight your experience in logistics or supply chain management, and emphasize your ability to work independently and adapt to changing priorities.
- Make sure to research Nabu Casa and the Home Assistant platform, and be prepared to discuss your knowledge of the company and its values.
- As this role involves working with global logistics and freight forwarding, it's essential to have a strong understanding of international shipping and customs regulations.
- Be prepared to provide specific examples of your problem-solving skills and experience with supply chain management.
- Don't be afraid to ask questions during the interview process, and be sure to inquire about the company culture and expectations for the role.
- When negotiating salary, be sure to research the market rate for similar positions and be prepared to make a strong case for your worth.
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