Supply & Logistics Coordinator
WFA Digital Insight
The demand for skilled logistics professionals has grown significantly, with over 70% of companies now prioritizing supply chain resilience. As a Supply & Logistics Coordinator at Nabu Casa, you'll play a key role in supporting the company's global operations and hardware distribution. With the rise of smart home technology, Nabu Casa's commitment to open-source initiatives and community-driven values sets them apart. Candidates should be prepared to showcase their problem-solving skills, experience with logistics tools, and ability to work independently in a fast-paced environment.
Job Description
About the Role
Nabu Casa, the organization behind Home Assistant, is seeking a Supply & Logistics Coordinator to manage the end-to-end flow of hardware products from manufacturers to distributors worldwide. As a key member of the Commercial team, you will have real autonomy to drive the supply chain operation forward, working closely with the Global Channel Manager, Hardware team, and Finance team. Your primary goal will be to ensure the smooth delivery of products to the company's global community of users.The role is central to Nabu Casa's continued commercial growth and expansion into new regions and distribution channels. As the company grows, you will play a vital part in shaping the next phase of its global operations and partner ecosystem. With a focus on operational excellence and strategic planning, you will analyze forecast data to inform purchasing decisions, utilizing modern tools, including AI-assisted workflows, to optimize the supply chain.
Nabu Casa is committed to its guiding principles of privacy, choice, and sustainability, which are embedded in every aspect of its operations. As a profitable company with no external investors, its funding comes directly from users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware. This unique business model ensures that the company's only stakeholders are its employees and users, allowing it to prioritize community-driven values and open-source initiatives.
What You Will Do
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders, tracking them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks, including order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end-to-end, including coordination, root cause analysis, and implementation of corrective actions
- Develop and maintain documented, repeatable processes for all aspects of the supply chain operation
- Analyze forecast data to inform purchasing decisions and optimize the supply chain
What We Are Looking For
- 2+ years of experience in supply chain coordination or logistics management
- Strong understanding of logistics and supply chain principles, including inventory management and shipping procedures
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team
- Experience with logistics tools, such as NetSuite, and familiarity with AI-assisted workflows
- Ability to analyze forecast data and make informed purchasing decisions
- Strong organizational and time management skills, with attention to detail and ability to prioritize tasks
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- Experience working in a fast-paced, dynamic environment with multiple stakeholders
Nice to Have
- Experience with international shipping and logistics
- Knowledge of customs regulations and compliance
- Familiarity with lean principles and process improvement methodologies
- Certification in supply chain management or logistics, such as APICS or ISM
Benefits and Perks
- Opportunity to work with a leading open-source smart home platform
- Collaborative and dynamic work environment with a global team
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools, including AI-assisted workflows
- Professional development opportunities, including training and certification programs
- Competitive compensation package, including salary and benefits
- Chance to be part of a community-driven company with a strong focus on sustainability and social responsibility
- Recognition and reward for outstanding performance and contributions to the company's growth and success
How to Stand Out
- Develop a strong understanding of logistics and supply chain principles, including inventory management and shipping procedures, to stand out as a candidate.
- Showcase your problem-solving skills and ability to work independently in a fast-paced environment.
- Familiarize yourself with logistics tools, such as NetSuite, and AI-assisted workflows to demonstrate your technical skills.
- Highlight your experience working with international shipping and logistics, and knowledge of customs regulations and compliance.
- Prepare to discuss your approach to process improvement and lean principles, and be ready to provide examples of how you've implemented these in previous roles.
- Be prepared to talk about your experience with forecast analysis and purchasing decisions, and how you've used data to inform your decisions in the past.
- Research the company's values and mission, and be prepared to discuss how your own values and goals align with those of Nabu Casa.
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