Supply & Logistics Coordinator

Nabu Casa·Remote(London, London, England, United Kingdom)
Operations

WFA Digital Insight

The demand for skilled logistics professionals has increased significantly, with the global supply chain management market expected to reach $31 billion by 2027. As companies like Nabu Casa continue to grow and expand their operations, the need for experts who can streamline logistics and supply chain processes has never been more pressing. With its commitment to open-source initiatives and a community-driven approach, Nabu Casa stands out in the industry. Candidates should be prepared to bring their expertise in supply chain management and logistics to the table, as well as a passion for innovative technology and sustainability.

Job Description

About the Role

Nabu Casa, the organization behind the world's largest free and open-source smart home platform, Home Assistant, is seeking a highly skilled Supply & Logistics Coordinator to join its team. As a key member of the Commercial team, you will be responsible for managing the end-to-end flow of hardware products from manufacturers to distributors across multiple regions. Your day-to-day tasks will include coordinating with manufacturers, managing inventory, and ensuring that products are delivered to customers efficiently. You will work closely with the Global Channel Manager, Hardware team, and Finance team to ensure seamless operations.

The role is central to Nabu Casa's continued growth and expansion, and you will have the autonomy to make decisions and drive results. You will be the go-to person for all logistics and supply chain-related matters, and your expertise will be crucial in shaping the company's operations and partner ecosystem.

What You Will Do

  • Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
  • Place and manage manufacturer purchase orders and track them through to delivery
  • Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
  • Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
  • Manage order flow, inventory updates, and data in NetSuite
  • Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
  • Coordinate global logistics with freight forwarders and logistics partners
  • Run the RMA process end to end, including coordination, root cause analysis, and resolution
  • Analyze forecast data to decide when and how much to order
  • Use modern tools, including AI-assisted workflows, to optimize logistics and supply chain operations

What We Are Looking For

  • 2+ years of experience in supply chain management or logistics
  • Proven track record of successfully managing inventory, logistics, and supply chain operations
  • Excellent communication and coordination skills
  • Ability to work independently and make decisions with minimal supervision
  • Strong analytical and problem-solving skills
  • Experience with NetSuite or similar ERP systems
  • Knowledge of global logistics and supply chain management best practices
  • Bachelor's degree in Logistics, Supply Chain Management, or a related field

Nice to Have

  • Experience with AI-assisted workflows and automation tools
  • Knowledge of open-source initiatives and community-driven projects
  • Familiarity with the smart home industry and Home Assistant platform

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a leading open-source smart home platform
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options
  • Access to cutting-edge technology and tools
  • Professional development and growth opportunities
  • Community-driven approach and commitment to sustainability

How to Stand Out

  • Be prepared to showcase your experience in supply chain management and logistics, and highlight your ability to work independently and make decisions with minimal supervision.
  • Familiarize yourself with Nabu Casa's open-source initiatives and community-driven approach, and be ready to discuss how your skills and experience align with the company's mission.
  • Emphasize your analytical and problem-solving skills, and provide examples of how you have optimized logistics and supply chain operations in previous roles.
  • Show enthusiasm for innovative technology and sustainability, and highlight any experience you have working with AI-assisted workflows and automation tools.
  • Research the company's culture and values, and be prepared to discuss how you can contribute to the team's dynamic and collaborative work environment.

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