Supply & Logistics Coordinator
WFA Digital Insight
As the remote job market continues to evolve, companies like Nabu Casa are leading the way in embracing digital skills and sustainability. With the rise of smart home technology, the demand for skilled logistics coordinators has grown significantly. Nabu Casa, the organisation behind Home Assistant, is now looking for a Supply & Logistics Coordinator to own the flow of their hardware products. This role is particularly interesting in the current market, as it offers a unique combination of operational and strategic responsibilities. Candidates should be aware that this role requires a strong understanding of supply chain management, as well as excellent communication and problem-solving skills. With the company's commitment to privacy, choice, and sustainability, this is an exciting opportunity for those who share these values.
Job Description
About the Role
The Supply & Logistics Coordinator will be responsible for managing the end-to-end flow of hardware products from manufacturers to distributors across multiple regions. This role is central to keeping the operation running reliably, and the successful candidate will have real autonomy from day one. As part of the Commercial team, the coordinator will work closely with the Global Channel Manager, Hardware team, and Finance team, as well as directly with manufacturers, distributors, and logistics partners.As a key member of the team, the Supply & Logistics Coordinator will play a crucial role in supporting and scaling Nabu Casa's international hardware operations across regions and distribution channels. This is a unique opportunity for someone who has coordinated logistics or supply chain inside a more structured company and is ready to run the whole thing themselves. The company is looking for someone who can bring good practices from elsewhere, document them as SOPs, and shape how this function works as the company scales.
Nabu Casa is a profitable company with no external investors, funded directly by users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware. This means that the only stakeholders are the employees and the users, ensuring that the company remains committed to its guiding principles of privacy, choice, and sustainability.
What You Will Do
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root cause analysis, and resolution
- Analyse forecast data to decide when and how much to order, using modern tools including AI-assisted workflows
What We Are Looking For
- 2+ years of experience in supply chain management or a related field
- Strong understanding of logistics and supply chain management
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Experience with inventory management and order fulfillment
- Knowledge of NetSuite or similar ERP systems
- Familiarity with AI-assisted workflows and tools
- Strong analytical and organisational skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Nice to Have
- Experience with international shipping and customs regulations
- Knowledge of smart home technology and the IoT industry
- Familiarity with Home Assistant and its ecosystem
- Experience with data analysis and forecasting
- Certification in supply chain management or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a mission-driven company that is committed to privacy, choice, and sustainability
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to the latest smart home technology and gadgets
- Discounted rates on Home Assistant hardware and subscriptions
- Opportunity to be part of a community that is shaping the future of smart home technology
How to Stand Out
- Make sure to highlight your experience with supply chain management and logistics in your application, as well as any relevant certifications or training.
- Be prepared to discuss your understanding of inventory management and order fulfillment, as well as your experience with NetSuite or similar ERP systems.
- Show your knowledge of international shipping and customs regulations, as well as any experience you have with smart home technology and the IoT industry.
- Emphasise your ability to work independently and as part of a team, as well as your excellent communication and problem-solving skills.
- Don't be afraid to ask about the company culture and values, as well as the opportunities for professional development and growth.
- Be prepared to discuss your experience with data analysis and forecasting, as well as your familiarity with AI-assisted workflows and tools.
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