Supply & Logistics Coordinator
WFA Digital Insight
As the world becomes increasingly interconnected, the demand for skilled logistics professionals has skyrocketed. With the rise of smart home technology, companies like Nabu Casa are at the forefront of innovation. As a Supply & Logistics Coordinator, you'll be central to the company's global operations, working with a passionate community and shaping the next phase of Nabu Casa's growth. With the global logistics market projected to reach
Job Description
About the Role
Nabu Casa, the organization behind the world's largest free and open-source smart home platform, Home Assistant, is seeking a highly skilled Supply & Logistics Coordinator to manage the flow of hardware products from manufacturers to distributors across multiple regions. The successful candidate will own the day-to-day operations, including purchase orders, manufacturer coordination, logistics, distributor support, inventory, and RMA handling. As a key member of the Commercial team, you'll work closely with the Global Channel Manager, Hardware team, and Finance team to ensure seamless operations.As a Supply & Logistics Coordinator, your work will have a direct impact on the company's ability to deliver innovative smart home solutions to millions of households worldwide. You'll be responsible for analyzing forecast data to decide when and how much to order, using modern tools, including AI-assisted workflows, to optimize the supply chain. Your autonomy and ability to drive processes to resolution will be crucial in this role.
The Supply & Logistics Coordinator will report to the VP Commercial, based in Norway, and will be part of a team that values privacy, choice, and sustainability. As a profitable company with no external investors, Nabu Casa is committed to its mission and is looking for a dedicated professional who shares these values.
What You Will Do
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root cause analysis, and resolution
- Analyze forecast data to decide when and how much to order
- Use modern tools, including AI-assisted workflows, to optimize the supply chain
What We Are Looking For
- 2+ years of experience in supply chain coordination or logistics
- Strong understanding of international logistics and supply chain management
- Excellent communication and problem-solving skills
- Ability to work autonomously and drive processes to resolution
- Experience with inventory management and NetSuite
- Knowledge of AI-assisted workflows and modern logistics tools
- Strong analytical skills and ability to analyze forecast data
- Experience working with manufacturers, distributors, and logistics partners
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
Nice to Have
- Experience working in the technology or smart home industry
- Knowledge of lean principles and process improvement methodologies
- Certification in supply chain management or logistics
- Experience working with AI-assisted workflows and automation tools
- Fluency in multiple languages
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a passionate community and shape the next phase of Nabu Casa's growth
- Autonomous work environment with flexible working hours
- Access to modern tools and technologies, including AI-assisted workflows
- Professional development opportunities and training
- Remote work setup and stipend
- Health insurance and wellness programs
- Paid time off and vacation days
How to Stand Out
- Research Nabu Casa's values and mission to understand the company culture and how you can contribute to it.
- Emphasize your experience with international logistics and supply chain management in your application.
- Be prepared to provide specific examples of how you've driven processes to resolution in previous roles.
- Familiarize yourself with NetSuite and AI-assisted workflows to demonstrate your technical skills.
- Show your passion for the smart home industry and how you can contribute to Nabu Casa's growth.
- Prepare to discuss your experience working with manufacturers, distributors, and logistics partners.
- Be ready to provide examples of how you've analyzed forecast data and optimized the supply chain in previous roles.
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