Sydney Trains Full Time and Part Time Train Cleaning Attendant Newcastle Region

About the Role

The role will require you to work in various locations across the Newcastle, Hamilton, Broadmeadow, and Gosford regions. You will be part of a team that takes pride in their work, prioritizing cleanliness and customer service. As a Train Cleaning Attendant, you will have the opportunity to grow your career and develop new skills in a supportive and safety-conscious environment.

Sydney Trains is committed to providing a safe, integrated, and efficient transport system. The company values its employees and offers a range of benefits and opportunities for professional development. As a Train Cleaning Attendant, you will be an integral part of the team, working together to deliver exceptional service to customers.

What You Will Do

• Provide consistent high-quality general and deep cleans to the Sydney and NSW Customer Experience Centres and Stabling Yards
• Work in locations in and across the Newcastle, Hamilton, Broadmeadow, and Gosford region
• Collaborate with other teams to achieve the company's strategic objectives
• Ensure a high standard of cleanliness is met in your everyday duties
• Prioritize customer service and safety in all aspects of your work
• Commit to a 24-hour rotating roster, including early mornings, late nights, evenings, and weekends
• Participate in ongoing training and development to enhance your skills and knowledge
• Work effectively in a team environment to achieve common goals
• Maintain a safe and healthy work environment, adhering to all safety protocols and procedures
• Report any maintenance or repair issues to the relevant authorities

What We Are Looking For

• Self-motivated and able to prioritize tasks to ensure a high standard of cleanliness
• Strong customer service skills and a commitment to providing exceptional service
• Ability to work in a fast-paced environment and adapt to changing situations
• Safety-conscious and able to follow all safety protocols and procedures
• Able to commit to a 24-hour rotating roster, including early mornings, late nights, evenings, and weekends
• Physical ability to perform manual handling tasks and work in a variety of environments
• Excellent communication and teamwork skills
• Ability to work independently and as part of a team
• Basic knowledge of cleaning procedures and protocols

Nice to Have

• Previous experience in a cleaning or maintenance role
• Knowledge of transportation systems and protocols
• Certifications in first aid or occupational health and safety
• experience working in a customer-facing environment

Benefits and Perks

• Ongoing training and development opportunities
• Competitive salary and benefits package
• Opportunity to work with a reputable company in the transportation sector
• Collaborative and supportive team environment
• Access to employee discounts and rewards program
• Paid on-the-job induction and training program
• Opportunities for career advancement and professional growth
• A safe and healthy work environment, with a focus on employee well-being

• Be prepared to provide specific examples of your cleaning experience and customer service skills during the interview process
• Research the company culture and values to understand the importance of safety and customer satisfaction in this role
• Highlight your ability to work independently and as part of a team, as well as your adaptability to changing situations
• Emphasize your physical ability to perform manual handling tasks and work in a variety of environments
• Consider creating a portfolio or examples of your previous work to demonstrate your skills and experience
• Be prepared to discuss your availability and commitment to the 24-hour rotating roster
• Ask about opportunities for career advancement and professional growth during the interview process