Talent Acquisition Admin/OPS Suppport

About the Role

The day-to-day responsibilities of this role are varied and challenging, requiring a high level of organizational skill and attention to detail. The ideal candidate will be adept at troubleshooting system issues, managing data accuracy, and ensuring compliance with all relevant regulations. This role is not just about administrative tasks; it's about being a key player in the Talent Acquisition process, working closely with the team to identify inefficiencies and implement improvements.

What You Will Do

• Support the day-to-day operations of the Paradox ATS, ensuring it runs smoothly and efficiently.
• Troubleshoot system issues and escalate technical concerns as needed to the appropriate teams.
• Assist in high-volume client transitions, ensuring all data and systems are properly updated and configured.
• Ensure data accuracy, compliance, and proper system configuration, conducting regular audits to maintain the highest standards.
• Assist with the integration between the ATS, HRIS, and job boards to streamline the hiring process.
• Monitor job and candidate funnels to identify any inconsistencies or areas for improvement in the process.
• Distribute and support recruiting reports and dashboards, providing insights to the Talent Acquisition team.
• Audit data for job requisitions compliance and process adherence, making recommendations for improvements.
• Support interview scheduling automation and candidate communications, ensuring a positive experience for all parties involved.
• Track vendor SLAs and reporting accuracy, negotiating with vendors as necessary to ensure high-quality service.
• Identify inefficiencies in hiring workflows and recommend improvements, always looking for ways to optimize the process.
• Assist with system updates, enhancements, and new feature rollouts, staying up-to-date with the latest technologies and trends.
• Support audit preparation and reporting as required, ensuring all necessary documents and data are ready and compliant.

What We Are Looking For

• 2+ years of experience supporting Talent Acquisition, HR Operations, or Recruiting Operations, with a focus on administrative tasks and system management.
• Hands-on experience administering an ATS, with Paradox experience being highly preferred.
• Experience in high-volume or hourly hiring environments, understanding the fast-paced nature of these settings.
• Experience with ATS integrations and automation workflows, able to navigate complex systems with ease.
• Familiarity with HRIS systems and onboarding platforms, knowing how to leverage these tools for efficient hiring processes.
• Experience supporting chatbot or conversational AI hiring tools, staying ahead of the curve in recruitment technology.
• Working knowledge of recruitment and hiring compliance requirements, ensuring all processes adhere to relevant laws and regulations.
• Strong technical aptitude and the ability to learn new systems quickly, being adaptable in a constantly evolving technological landscape.
• Advanced attention to detail and data accuracy, with a keen eye for spotting discrepancies and errors.
• Proficiency in reporting tools and spreadsheets, such as Excel or Google Sheets, able to analyze and present data effectively.
• Strong communication and stakeholder support skills, capable of working with all levels of management and external partners.

Nice to Have

• Fluency in Spanish, which could be beneficial in supporting a diverse range of candidates and clients.
• Experience with additional ATS systems or recruitment technologies, broadening the scope of technical expertise.
• Knowledge of HTML and CSS, which could be useful in customizing recruitment materials and websites.
• Certification in HR or recruitment, such as SHRM-CP or PHR, demonstrating a high level of professional competency.

Benefits and Perks

• Competitive hourly rate within the range of $22-31.00/hour.
• Full-time benefits package, including medical, dental, vision, prescription drugs, and more, for employees working 30+ hours per week.
• Paid Time Off, allowing for a healthy work-life balance.
• Paid Holidays, because everyone deserves time to relax and recharge.
• Sick Time, ensuring you can take care of yourself when needed.
• Life Insurance, providing financial security for you and your loved ones.
• Short Term Disability – Employer paid, safeguarding against unexpected life events.
• Long Term Disability Supplemental Health Insurance, offering additional protection.
• 401k plan with a match, helping you build a secure financial future.
• Non-qualified Deferred Compensation Plan, for those looking to plan ahead.
• Pet Insurance, because your pets are part of the family.
• PerkSpot Discount Program, offering discounts on a wide range of products and services from travel to electronics.

• Master your Excel and Google Sheets skills: Proficiency in these tools is crucial for success in this role. Practice creating complex spreadsheets, charts, and reports to stand out.
• Understand the importance of data accuracy and compliance: In the context of Talent Acquisition, data accuracy is paramount. Make sure you can demonstrate knowledge of compliance requirements and how to maintain data integrity.
• Be prepared to learn new systems quickly: The recruitment technology landscape is constantly evolving. Show your ability to adapt and learn new ATS systems, HRIS, and other recruitment tools.
• Develop strong communication skills: As a Talent Acquisition Admin, you'll work closely with various stakeholders, including recruiters, hiring managers, and candidates. Practice articulating complex ideas simply and effectively.
• Stay organized and manage your time efficiently: This role requires juggling multiple tasks and priorities. Demonstrate your ability to stay organized, meet deadlines, and work efficiently in a fast-paced environment.
• Highlight your analytical skills: The ability to analyze data, identify trends, and make recommendations is valuable in this position. Prepare examples of times when you've used data to drive decisions or improvements.
• Showcase your problem-solving abilities: Troubleshooting system issues and identifying inefficiencies in workflows are key parts of this role. Be ready to give examples of times when you've effectively solved complex problems.