Team Manager

Sutherland·Remote(Philippines)
Other

WFA Digital Insight

The demand for skilled team managers in the digital sphere has grown significantly, with a 25% increase in remote leadership roles in 2023. As companies like Sutherland expand their remote operations, the need for professionals with strong digital skills and experience in managing team performance has become more pressing. With the Philippines emerging as a hub for digital talent, this role stands out for its potential for growth and development in a supportive and goal-oriented environment.

Job Description

About the Role

Sutherland is seeking a Team Manager to join their team of driven and supportive individuals.

Responsibilities

The ideal candidate will be responsible for managing team performance, acting as a client advocate, and demonstrating strong leadership skills.

Requirements

  • Managing team performance
  • Client advocacy
  • Leadership skills
  • Customer orientation
  • Time management
  • Knowledge of metrics
  • Proactive attitude
  • FY25 PDP rating of Exceeds Expectations (4) or Outstanding (5)
  • Tenure of at least 18 months
  • No Active DA

How to Stand Out

  • Ensure your resume highlights experience in team management and leadership within a digital context.
  • Develop a portfolio that showcases your ability to manage team performance and drive results.
  • Prepare examples of how you've applied time management and knowledge of metrics to improve team efficiency.
  • Be ready to discuss your approach to customer orientation and how you maintain a proactive attitude in a remote work environment.
  • Research Sutherland's culture and be prepared to explain how your skills and experience align with their values.

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