Tech Admin (P2) GTM Systems
WFA Digital Insight
As the demand for skilled tech administrators in the remote job market continues to rise, with a growth rate of 25% in the past year, Twilio's latest opening presents an exciting opportunity for professionals with expertise in Salesforce and Excel. With a strong focus on diversity, equity, and inclusion, Twilio is paving the way for a more inclusive remote work environment. This role is perfect for those looking to take their career to the next level in the tech industry, particularly in the GTM sector, where skills in process automation and data management are highly valued. Before applying, candidates should be prepared to showcase their problem-solving skills and ability to work in a fast-paced environment.
Job Description
About the Role
The Tech Admin (P2) GTM Systems role at Twilio is a unique opportunity for a skilled professional to join the GTM Automation team. As a Salesforce Tech Administrator, you will be responsible for managing and maintaining the Salesforce.com platform, ensuring data excellence across the organization. Your work will be integral to supporting impactful programs managed by the team, contributing to the success of the sales team and Twilio's fast growth.The GTM Automation team is a crucial part of Twilio's operations, and as a Salesforce Administrator, you will play a key role in shaping the future of communications. You will work closely with project managers, product owners, and other stakeholders to identify process gaps and develop elegant solutions.
What You Will Do
- Assist project managers and product owners in various work streams on Salesforce.com
- Manage data in Salesforce.com and other business systems, including auditing and resolving data integrity issues
- Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop solutions
- Work with Opportunity Life Cycle Management/CPQ value streams to deliver strategic projects
- Understand and fix existing system problems on a daily basis
- Recommend and implement process automation and best practices for CPQ and OLM efficiency
- Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making
- Continually evaluate and identify gaps in the existing codebase to develop solutions for increased extensibility
What We Are Looking For
- 2+ years of experience in a similar role, preferably in the tech industry
- Strong understanding of the Salesforce.com platform and its applications
- Excellent data management skills, with the ability to work with large datasets
- Experience with process automation and data excellence
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and collaboration skills
- Experience with Excel and other business systems
- Certification in Salesforce Administration (desired)
Nice to Have
- Experience with CPQ and Opportunity Life Cycle Management
- Knowledge of AI and machine learning principles
- Familiarity with cloud-based technologies and remote work environments
- Certification in data management or analytics
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a fast-growing and innovative company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive health insurance and wellness programs
- Generous paid time off and holiday policy
- Employee stock purchase plan and equity options
How to Stand Out
- Make sure to highlight your experience with Salesforce.com and data management in your resume and cover letter.
- Showcase your analytical and problem-solving skills by providing examples of complex problems you've solved in your previous roles.
- Familiarize yourself with Twilio's products and services, and be prepared to discuss how your skills and experience align with the company's goals.
- Prepare to back up your claims with specific examples and metrics, demonstrating the impact you've made in your previous roles.
- Be ready to discuss your experience with process automation and data excellence, and how you've implemented these principles in your previous roles.
- If you have experience with CPQ and Opportunity Life Cycle Management, be sure to highlight this in your application.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.