Technical Account Manager 3
Customer Success
Excel
WFA Digital Insight
As demand for cloud communication platforms grows, technical account managers with expertise in Excel are in high demand. Twilio's commitment to remote work and global inclusion sets it apart, offering a unique opportunity for professionals to make a global impact. With the rise of personalized customer experiences, candidates should be prepared to showcase their technical skills and ability to deliver proactive guidance.
Job Description
About the Role
Twilio is seeking a Technical Account Manager to support Personalized customers in EMEA. This position requires a designated technical support engineering contact for strategic customers.Responsibilities
- Work with customers to resolve complex technical problems
- Deliver proactive guidance to provide added value through Twilio technologies
- Remain calm and effective at higher workloads, excelling at prioritization and evaluation of situational vitality
Requirements
- Interest in digging deep and zooming out to look at the larger picture
- Ability to remain calm and effective at higher workloads
- Excel skills
How to Stand Out
- Tip: Showcase your ability to work with complex technical problems and deliver proactive guidance to customers.
- Tip: Highlight your experience with Excel and other relevant tools in your application.
- Tip: Prepare to discuss your approach to prioritization and evaluation of situational vitality in high-pressure situations.
- Tip: Research Twilio's commitment to remote work and global inclusion to demonstrate your understanding of the company's values.
- Tip: Emphasize your ability to remain calm and effective in high-workload environments, and provide examples from your previous experience.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.