Technical Account Manager - DACH

SolarEdgeSolarEdge·Remote(Munich)
Customer Success

WFA Digital Insight

As the demand for clean energy solutions continues to rise, companies like SolarEdge are at the forefront of innovation. With a growing need for skilled professionals in the digital space, this role stands out for its unique blend of technical expertise and customer-facing skills. In a market where remote work has become the norm, candidates with strong communication skills and a passion for sustainability will thrive in this position.

Job Description

About the Role

SolarEdge is seeking a Technical Account Manager to join their team in the DACH region. As a key point of contact for defined accounts and locations, you will work closely with internal departments to provide tailored customer service solutions.

Responsibilities

  • Develop and implement customer service solutions to support strategic customer goals
  • Collaborate with technical support to solve problems and process proactive activities
  • Create and present account analyses to optimize processes and products
  • Work closely with Technical Support and Sales to ensure customer satisfaction

Requirements

  • Completed studies in Electrical/Electronics Technologies or comparable qualifications
  • Several years of experience in service, customer service, or customer care
  • Strong affinity for photovoltaics and customer-oriented approach
  • Proficiency in Microsoft Office products and fluent in German and English

How to Stand Out

  • Be prepared to showcase your technical skills in photovoltaics and experience in customer service or related fields.
  • Highlight your ability to work independently and as part of a team in a remote setting.
  • Familiarize yourself with SolarEdge's products and services to demonstrate your passion for the industry.
  • Develop a strong understanding of the DACH region's market and customer needs to stand out in your application.
  • Practice presenting complex technical information in a clear and concise manner to impress interviewers.

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