Technical Account Manager - DACH

SolarEdgeSolarEdge·Remote(Munich)
Customer Success

WFA Digital Insight

As the demand for renewable energy solutions continues to rise, companies like SolarEdge are driving innovation in the sector. With a strong focus on smart energy technology, this role offers a unique chance to work with cutting-edge solutions. Candidates with a background in electrical engineering and experience in customer service will be well-positioned for success. Before applying, consider highlighting your ability to communicate complex technical concepts and your experience with customer relationship management.

Job Description

About the Role

SolarEdge is seeking a Technical Account Manager to join their team in Munich. The successful candidate will be a key point of contact for defined accounts and locations, working closely with internal departments such as service, logistics, and sales.

Responsibilities

  • Serve as a key point of contact for defined accounts and locations
  • Collaborate with technical support to solve problems and develop proactive activities
  • Develop customer service solutions to support strategic customer goals
  • Ensure customers are regularly trained and meet required qualifications
  • Create and present account analyses to optimize processes and products

Requirements

  • Completed studies in Electrical/Electronics Technologies or comparable qualifications
  • High affinity for photovoltaics and several years of experience in service, customer service, or customer care
  • Customer-oriented, communicative, and able to convey complex facts in an understandable way
  • Proficient in Microsoft Office products and fluent in both German and English

How to Stand Out

  • Highlight your experience with customer relationship management and ability to communicate complex technical concepts
  • Be prepared to discuss your understanding of the solar energy industry and its trends
  • Emphasize your problem-solving skills and ability to work collaboratively with technical support teams
  • Showcase your proficiency in Microsoft Office products and language skills
  • Research SolarEdge's products and services to demonstrate your interest in the company and role

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