Technical Account Manager - DACH
Customer Success
WFA Digital Insight
As demand for renewable energy surges, tech-savvy account managers are in high demand. With SolarEdge's commitment to innovation, this role stands out for its potential to impact the future of energy. Candidates should be prepared to leverage their technical expertise and customer service skills to drive results in a rapidly evolving industry.
Job Description
About the Role
SolarEdge is seeking a Technical Account Manager to serve as a key point of contact for defined accounts in the DACH region.Responsibilities
- Serve as primary contact for internal departments such as service, logistics, or sales
- Collaborate with technical support to resolve problems and develop proactive activities
- Develop customer service solutions to support strategic customer goals
- Conduct regular account analyses to optimize processes and products
Requirements
- Completed studies in Electrical/Electronics Technologies or comparable qualifications
- Several years of experience in service, customer service, or customer care
- Strong affinity for photovoltaics and excellent communication skills
- Proficiency in Microsoft Office products and fluency in German and English
How to Stand Out
- Be prepared to discuss your experience with solar energy solutions and customer service in the tech industry.
- Showcase your ability to work independently and as part of a team in a remote setting.
- Highlight your proficiency in Microsoft Office products and ability to learn new software.
- Prepare examples of how you have developed and implemented effective customer service solutions in the past.
- Research SolarEdge's products and services to demonstrate your understanding of the company's mission and values.
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