Technical Account Manager - DACH

SolarEdgeSolarEdge·Remote(Munich)
Customer Success

WFA Digital Insight

As demand for renewable energy solutions continues to rise, companies like SolarEdge are leading the charge. With a growing need for skilled professionals in the DACH region, this Technical Account Manager role stands out for its focus on customer-centric service and technical expertise. Candidates with a strong background in electrical engineering and a passion for sustainability will find this role particularly compelling, with opportunities to develop tailored customer solutions and collaborate with cross-functional teams.

Job Description

About the Role

SolarEdge is seeking a Technical Account Manager to join their team in the DACH region. As a key point of contact for defined accounts and locations, you will work closely with internal departments such as service, logistics, and sales.

Responsibilities

  • Develop and implement customer service solutions to support strategic customer goals
  • Collaborate with technical support to solve problems and process proactive activities
  • Create and present account analyses to optimize processes and products
  • Ensure customers are regularly trained and meet required qualifications

Requirements

  • Completed studies in Electrical/Electronics Technologies or comparable qualifications
  • Several years of experience in service, customer service, or customer care
  • Strong affinity for photovoltaics and customer-oriented approach
  • Proficient in Microsoft Office products and fluent in German and English

How to Stand Out

  • Be prepared to discuss your experience with customer service solutions and technical support, highlighting specific examples of successful projects.
  • Develop a strong understanding of the solar energy industry and SolarEdge's products and services to stand out as a knowledgeable candidate.
  • Showcase your ability to work independently and as part of a team, with excellent communication and problem-solving skills.
  • Consider creating a portfolio that demonstrates your technical expertise and customer-centric approach, including any relevant certifications or training.

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.