Technical Account Manager (rtb.com)
WFA Digital Insight
As the demand for digital marketing specialists continues to soar, with a 25% increase in job postings in the last year, Technical Account Managers are in high demand. With their unique blend of technical and analytical skills, they play a crucial role in driving campaign success. RTB House, a leader in Deep Learning-powered AdTech, is looking for a skilled Technical Account Manager to join their team. With a strong focus on innovation and customer satisfaction, this role is perfect for those looking to make a real impact in the industry. Before applying, candidates should be aware that a strong understanding of Google Analytics and GTM is essential, as well as excellent analytical and problem-solving skills.
Job Description
About the Role
The Technical Account Manager role at RTB House is a critical position that requires a unique blend of technical, analytical, and communication skills. As a Technical Account Manager, you will be responsible for conducting technical operations for clients, coordinating all technical issues related to online campaign launching and running processes, and supporting technical integration between rtb.com and the client's e-commerce platform. You will work closely with the sales team to deliver high standards of customer service and monitor and analyze the effectiveness of online campaigns.The role is based in Spain, but RTB House offers flexible working arrangements, allowing you to work remotely or from the office. This is a great opportunity to join a dynamic and growing company that is at the forefront of digital marketing innovation.
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation.
What You Will Do
- Conduct technical operations for clients, including campaign setup and launch
- Coordinate all technical issues related to online campaign launching and running processes
- Support technical integration between rtb.com and the client's e-commerce platform
- Work closely with the sales team to deliver high standards of customer service
- Monitor and analyze the effectiveness of online campaigns
- Propose optimization solutions for processes to achieve both internal and external goals
- Troubleshoot technical issues and provide timely resolutions
- Develop and maintain technical documentation for clients and internal teams
- Collaborate with cross-functional teams to identify and prioritize technical requirements
- Stay up-to-date with industry trends and emerging technologies
What We Are Looking For
- 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing
- Experience in one or more programming languages (e.g. HTML, JavaScript, Apps Script, Python)
- Experience with debugging tools (e.g. Google Chrome DevTools) and Google Tag Manager
- Experience in using Google Analytics 4, with MMP knowledge being an advantage
- Fluency in English
- Strong analytical skills and attention to detail
- High level of motivation and willingness to learn
- Good time management skills and ability to prioritize tasks
- Experience working with e-commerce platforms and API integrations
Nice to Have
- Experience with Deep Learning AI algorithms and AdTech products
- Knowledge of online marketing channels, including display, video, and mobile
- Familiarity with agile development methodologies and version control systems
- Certification in Google Analytics or other relevant technologies
Benefits and Perks
- Top-of-the-market compensation package and attractive bonus scheme
- Flexible working arrangements, including remote work options
- International working environment with a highly qualified cross-functional team
- Training program, budget, and tools necessary to develop professional skills and personally
- Rewarding career in a friendly and inspiring atmosphere with no corporate habits
- Access to the latest technologies and innovative solutions
- Opportunities for career growth and professional development
- Comprehensive health insurance and retirement plan
How to Stand Out
- Develop a strong understanding of Google Analytics and GTM, as well as technical skills in programming languages such as HTML, JavaScript, and Python.
- Create a portfolio that showcases your technical and analytical skills, including examples of campaign optimization and technical integration.
- Be prepared to talk about your experience working with e-commerce platforms and API integrations, as well as your knowledge of online marketing channels.
- Highlight your ability to work independently and as part of a cross-functional team, with strong communication and problem-solving skills.
- Research RTB House and their innovative approach to AdTech, and be prepared to discuss how you can contribute to their mission.
- Practice your analytical skills by working on case studies or mock campaigns, and be prepared to walk the interviewer through your thought process.
- Don't be afraid to ask questions about the company culture and values, as well as the opportunities for career growth and professional development.
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