Technical Adoption Specialist Autodesk Build/Construction Operations

About the Role

Day-to-day, the role entails working closely with medium and large strategic customers globally to enhance their adoption of Autodesk solutions. This is a remote position, offering the flexibility to work from anywhere, which is especially appealing in today's job market where work-life balance and flexibility are highly valued. The ability to communicate complex technical details coherently to both live and virtual audiences is essential, reflecting the role's heavy emphasis on coaching, training, and customer interaction.

The team at Autodesk values professional development, supports growth, and rewards high performance, indicating a culture that is conducive to learning and career advancement. This environment is particularly beneficial for individuals who are motivated by the challenge of helping customers achieve their full potential through technology adoption.

What You Will Do

• Deliver product and workflow coaching sessions to help strategic customers adopt Autodesk solutions and activate key workflows.
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
• Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards.
• Lead live coaching and scalable group enablement sessions for end users, including workflow-specific guidance and best-practice sharing.
• Collaborate with internal teams to ensure alignment and effectiveness of customer success strategies.
• Continuously update knowledge of Autodesk products and industry trends to maintain a high level of expertise.
• Provide feedback to internal stakeholders on customer needs and market trends.
• Participate in the development of training materials and knowledge base articles.
• Engage with customers to understand their business goals and objectives, tailoring coaching sessions to meet these needs.

What We Are Looking For

• Advanced knowledge of Architectural, Construction, and Engineering industry needs and workflows.
• Bachelor's degree or equivalent experience in Architectural, Construction, or related engineering.
• Expert knowledge of Autodesk Build, Pype, Autospecs, and Forma.
• Data management experience in a production environment.
• 5-6 years of experience in Construction or a related field.
• Excellent verbal and written communication skills, including the ability to convey complex technical details coherently.
• Proven ability to be agile and learn quickly in a fast-paced environment.
• Fluency in English.
• Experience training others or creating learning collateral.
• Strong analytical and problem-solving skills.

Nice to Have

• Strong communicator and ability to build relationships at all levels, taking initiative.
• Technical consulting experience and/or technical project delivery experience with large, demanding customers.
• Additional knowledge of Autodesk Platform Solutions, APIs, and Other Autodesk Construction solutions.
• Team player who enjoys supporting and interacting with other members of a shared responsibility team.
• Fluency in Spanish or other languages, beneficial for interacting with a diverse customer base.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work remotely and enjoy a better work-life balance.
• Access to cutting-edge technology and training to enhance professional skills.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Recognition and reward for outstanding performance.
• Comprehensive health insurance and wellness programs.
• Generous PTO and holidays to recharge.
• Professional development opportunities, including conferences, workshops, and online courses.
• The chance to be part of a company that is shaping the future of construction technology.

• Ensure your resume and cover letter are tailored to highlight your experience with construction engineering and your ability to communicate complex technical information.
• Prepare examples of times when you successfully adopted and implemented new technologies or workflows, as these will be highly relevant to the role.
• Brush up on your knowledge of Autodesk products, especially Autodesk Build, Pype, Autospecs, and Forma, to demonstrate your expertise during the interview.
• Practice your coaching and training skills, as the role involves leading coaching sessions and enabling customers to adopt Autodesk solutions effectively.
• Be ready to discuss your experience with data management in production environments and how you handle challenges in fast-paced, dynamic settings.
• Consider creating a portfolio or samples of your work that demonstrate your technical expertise and ability to create learning resources or digital assets.
• During salary negotiations, emphasize your unique blend of technical and communication skills, and research the market rate for similar positions to make a strong case for your desired compensation.