Technical Consultant, D365
WFA Digital Insight
The demand for skilled technical consultants in the remote job market has surged, with a 25% increase in job postings over the past year. As companies continue to adopt digital solutions like Microsoft Dynamics 365, the need for experts who can navigate complex integrations and implementations has never been higher. With Ramp's innovative approach to financial management, this role offers a unique chance to work with a forward-thinking company that's already making waves in the industry. Before applying, candidates should be aware that they'll need to bring a deep understanding of D365 and a passion for building customized solutions that drive real results.
Job Description
About the Role
As a Technical Consultant at Ramp, you'll be at the forefront of the company's mission to revolutionize financial management for businesses. This role is all about understanding the complex needs of Ramp's customers and designing tailored solutions that leverage the power of Microsoft Dynamics 365. You'll work closely with the Customer Activation and Account Management teams to identify opportunities for growth and implement integrated financial solutions that drive real results.The Technical Consultant role is critical to Ramp's success, as it requires a deep understanding of both the technical and financial aspects of the company's offerings. By acting as a liaison between customers and internal technical teams, you'll play a key role in shaping the future of financial management and ensuring that Ramp's solutions continue to evolve to meet the changing needs of its customers.
What You Will Do
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Microsoft Dynamics 365, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding D365 integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving D365 Finance & Operations, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of D365 integration and configuration options
- Participate in technical discovery to understand customer D365 environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Microsoft Dynamics 365 and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot D365 integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support D365 integration use cases
What We Are Looking For
- 5+ years of experience working with Microsoft Dynamics 365, particularly in complex, multi-entity environments
- Deep understanding of financial management principles and practices, including accounting and financial reporting
- Strong technical skills, with experience integrating D365 with other systems and tools
- Excellent communication and problem-solving skills, with the ability to work effectively with both technical and non-technical stakeholders
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines
- Strong analytical and troubleshooting skills, with the ability to identify and resolve complex technical issues
- Experience working remotely and collaboratively with distributed teams
- Strong passion for delivering exceptional customer experiences and driving business growth through technology
Nice to Have
- Experience working with other ERP systems, such as SAP or Oracle
- Knowledge of cloud-based integration platforms and tools, such as Azure or AWS
- Experience with agile development methodologies and version control systems, such as Git
- Certification in Microsoft Dynamics 365 or other relevant technologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a fast-growing, innovative company that's changing the face of financial management
- Collaborative, dynamic work environment with a team of experienced professionals
- Flexible working hours and remote work options
- Professional development opportunities, including training and certification programs
- Access to the latest technologies and tools, including Microsoft Dynamics 365 and other cloud-based platforms
- Recognition and reward for outstanding performance and contributions to the company's success
How to Stand Out
- Develop a deep understanding of Microsoft Dynamics 365 and its integration capabilities to stand out in this role.
- Highlight your experience working with complex, multi-entity environments and your ability to troubleshoot technical issues.
- Showcase your passion for delivering exceptional customer experiences and driving business growth through technology.
- Be prepared to provide examples of your problem-solving skills and ability to work effectively with both technical and non-technical stakeholders.
- Consider obtaining certification in Microsoft Dynamics 365 or other relevant technologies to demonstrate your expertise.
- Research Ramp's company culture and values to understand how you can contribute to the company's mission and vision.
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