Technical Customer Support Engineer - EMEA
Support
AdjustExcel
WFA Digital Insight
The demand for skilled technical support engineers is on the rise, with companies like Clickhouse leading the charge in real-time analytics and data warehousing. As the remote job market continues to evolve, candidates with expertise in tools like Adjust and Excel are in high demand. With its impressive growth and innovative approach, Clickhouse stands out as an attractive employer in the industry.
Job Description
About the Role
Clickhouse is seeking a Technical Customer Support Engineer to join its global Support Engineering team, providing excellent service to customers in EMEA and beyond.Responsibilities
- Supporting and guiding Clickhouse users, customers, and prospects via cases, chat, Slack, community, and meetings
- Developing solutions based on Clickhouse Cloud and Clickhouse open-source to share with users, community, and customers
- Working closely with global Support Services, Engineering, Go to Market, and Product Management teams to define functionality required by users and customers
Requirements
- Fluency in English
- Proficiency in tools like Adjust and Excel
How to Stand Out
- Be prepared to showcase your problem-solving skills and experience with technical support tools
- Highlight your ability to work independently and as part of a global team
- Familiarize yourself with Clickhouse's products and services to demonstrate your interest and knowledge
- Prepare examples of times when you had to develop creative solutions to complex technical issues
- Practice your communication skills, as this role involves frequent customer interactions
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.