Technical Enablement Architect

Other

Excel

WFA Digital Insight

The demand for skilled technical enablement professionals has surged in recent years, with a 25% increase in job openings in the past two years alone. As companies shift towards remote work, the need for innovative learning solutions has become more pressing. Akamai Technologies, a leading player in the digital landscape, is seeking a Technical Enablement Architect to join their team in Poland. With the rise of cloud strategies, this role is poised to play a critical part in enabling employees, customers, and channel partners to harness the full potential of Akamai's products. Candidates should be well-versed in instructional design, adult learning principles, and e-learning authoring tools, with a passion for creating engaging, high-quality learning experiences.

Job Description

About the Role

The Technical Enablement Architect will be responsible for analyzing, designing, developing, implementing, and evaluating training content on Akamai products and solutions. This role will collaborate with internal subject matter expert teams to create engaging, high-quality product knowledge, including e-learning, labs, demos, instructor-led training, and more. The successful candidate will be part of the Innovative Product & Technical Learning team, which aims to provide best-in-class, Akamai product-focused learning solutions for employees, customers, and channel partners.

As a Technical Enablement Architect, you will work cross-functionally to produce innovative materials using a variety of modalities and learning methods. Your expertise in instructional design and adult learning principles will be crucial in developing cutting-edge educational solutions that elevate the training offerings of Akamai. By doing so, you will enable employees, customers, and channel partners to sell, use, and service Akamai products effectively, ultimately driving the company's cloud strategies forward.

What You Will Do

Collaborate with members of the aligned Enablement team to determine training needs and proposed solutions
Design and develop learning content using instructional design strategies in a variety of modalities, including eLearning
Collaborate in Product Communities and SME programs to create engaging, high-quality product knowledge
Integrate learning activities and strategies that will engage and motivate the learner to further develop knowledge and skills
Develop course content from scratch as well as update and improve current courseware, hands-on labs, and exams
Analyze, design, develop, implement, and evaluate training content on Akamai products and solutions
Create engaging, high-quality product knowledge, including e-learning, labs, demos, instructor-led training, and more
Work cross-functionally to produce innovative materials using a variety of modalities and learning methods
Elevate the training offerings of Akamai to enable employees, customers, and channel partners to sell, use, and service Akamai products effectively

What We Are Looking For

Hands-on experience in training content development and/or instructional design, applying adult learning principles
Maturity in applying learning methodologies and strategies, especially around storytelling, micro-learning, and simulations
Working knowledge of e-learning authoring tools for different learning modalities
Excellent communication skills and ability to articulate complex technical concepts to technical and business audiences
Strong analytical and problem-solving skills, with the ability to think creatively and outside the box
Experience in collaborating with cross-functional teams, including subject matter experts and stakeholders
Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously

Nice to Have

Experience with cloud-based technologies and platforms
Knowledge of Akamai products and solutions
Certification in instructional design or a related field
Experience in developing training content for technical audiences
Familiarity with agile development methodologies

Benefits and Perks

Opportunity to work with a leading player in the digital landscape
Collaborative and dynamic work environment
Professional development opportunities, including training and certification programs
Flexible working hours and remote work options
Competitive compensation and benefits package
Access to cutting-edge technologies and tools
Recognition and reward programs for outstanding performance

How to Stand Out

Develop a strong portfolio of your work, showcasing your experience in instructional design and e-learning development
Highlight your ability to articulate complex technical concepts to both technical and business audiences
Be prepared to discuss your experience with adult learning principles and how you apply them in your work
Show enthusiasm for creating innovative learning solutions and a willingness to think outside the box
Research Akamai Technologies and their products to demonstrate your interest in the company and the role
Prepare examples of how you have worked collaboratively with cross-functional teams in the past

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