Technical Program Manager - Adobe 3D & Immersive (Remote work possible)

About the Role

The role requires a deep understanding of the 3D production pipeline in an enterprise context, as well as hands-on experience with 3D data. Successful candidates will have a proven track record of delivering complex, multi-stakeholder technical projects and the ability to turn ambiguous customer needs into bounded, executable work. This position is ideal for someone who is proactive, customer-focused, and has a strong problem-solving mentality.

As part of a globally distributed, multicultural team, the ability to work collaboratively and manage expectations across different stakeholder groups is crucial. Adobe empowers its employees to make an impact, and this role is no exception, offering the opportunity to drive innovation and customer success in the 3D and immersive technologies space.

What You Will Do

• Own the planning, scope, and execution of digital twin implementation engagements across multiple simultaneous customer accounts.
• Define project pace, manage timelines, and track deliverables against project plans or contracts, including measuring the return on investment value of what has been delivered.
• Serve as the orchestrator between the customer, product, engineering, and technical artist teams, coordinating what is being built by engineers and/or technical artists.
• Coordinate and lead customer-facing project meetings, steering committees, and executive reviews, relying on your credibility in 3D pipeline knowledge, technical skill, and problem-solving mentality.
• Work closely with solutions architects to translate customer requirements into executable delivery plans, setting the right expectations early on.
• Build positive relationships with customer partners and internal teams, including being the voice of the customer to Adobe's product team.
• Identify risks early and drive resolution before they impact delivery.
• Participate in the hand-off from pre-sales to post-sales for a smooth transition, maintaining a positive relationship with the Adobe sales team.
• Collaborate with cross-functional teams to ensure alignment and effective project execution.
• Develop and maintain project documentation, including project plans, status reports, and meeting minutes.

What We Are Looking For

• 5+ years of work experience involving technical project management in a software development context or technical professional services, including experience with APIs.
• A software engineering background, with the ability to write production code and hold your own in technical conversations with engineers.
• Demonstrated delivery of complex, multi-stakeholder technical projects successfully, with the ability to turn ambiguous customer needs into bounded, executable work.
• Strong knowledge of the 3D production pipeline in an enterprise context and architecture, including hands-on experience with 3D data.
• A proactive, customer-focused, problem-solving perspective, with excellent communication and interpersonal skills.
• Strong project management fundamentals, including the ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Comfortable presenting to customers, developing relationships, and managing expectations, with a team-player mindset.
• Experience working in a globally distributed, multicultural environment, with the ability to adapt to different cultural and working styles.

Nice to Have

• Experience with Adobe's 3D and immersive technologies, including Substance 3D.
• Knowledge of agile project management methodologies, such as Scrum or Kanban.
• Certification in project management, such as PMP or PRINCE2.
• Experience working with large enterprise customers, with a deep understanding of their needs and challenges.

Benefits and Perks

• Competitive salary and benefits package, tailored to your location and experience.
• Opportunity to work with a market-leading company in the 3D and immersive technologies space.
• Collaborative and dynamic work environment, with a team of experienced professionals.
• Professional development opportunities, including training and certification programs.
• Flexible working hours and remote work options, to ensure a healthy work-life balance.
• Access to the latest technologies and tools, including Adobe's suite of creative and marketing solutions.
• Comprehensive health and wellness programs, including medical, dental, and vision insurance.
• Generous paid time off policy, including vacation days, sick leave, and holidays.

• tip: Highlight your experience with 3D production pipelines and software development to stand out as a candidate.
• tip: Be prepared to discuss your approach to project management, including how you handle ambiguity and prioritize tasks.
• tip: Show a deep understanding of Adobe's products and services, including Substance 3D, to demonstrate your passion for the industry.
• tip: Emphasize your ability to communicate complex technical ideas to non-technical stakeholders, and provide examples from your past experience.
• tip: Research Adobe's company culture and values, and be prepared to discuss how your own values and work style align with theirs.
• tip: Consider creating a portfolio or case studies that showcase your technical project management skills and experience with 3D and immersive technologies.