Technical Program Manager, Demand Planning and S&OP
WFA Digital Insight
The demand for technical program managers with expertise in demand planning and S&OP has grown significantly in recent years, with a 25% increase in job postings in the last year alone. As companies like Openai continue to scale their infrastructure, the need for professionals who can drive growth with digital skills is on the rise. With the remote work model becoming the new norm, candidates with experience in high-growth environments and proficiency in ERP systems are in high demand. Openai stands out for its commitment to artificial intelligence research and deployment, and this role offers a unique opportunity to work with a cutting-edge organization. Before applying, candidates should be aware of the high level of cross-functional collaboration required and the need to synthesize complex inputs into structured operational plans.
Job Description
About the Role
The Technical Program Manager, Demand Planning and S&OP role at Openai is a critical position that will drive the development of planning systems, operational processes, and organizational mechanisms to support the company's rapidly growing infrastructure. As a key member of the Stargate organization, you will work closely with cross-functional teams to establish scalable planning operations and ensure infrastructure growth can scale predictably and efficiently.The Stargate organization is responsible for building and scaling the physical infrastructure systems required to support Openai's AI training and inference platforms. As infrastructure scale accelerates globally, long-range demand planning, supply readiness, and infrastructure forecasting are becoming increasingly critical capabilities across the organization. You will partner with teams across Finance, Infrastructure Strategy, Capacity Planning, Manufacturing Operations, Strategic Sourcing, and Supply Chain to drive alignment and ensure infrastructure growth can scale predictably and efficiently.
What You Will Do
- Build and operationalize Stargate's infrastructure demand planning and S&OP processes
- Develop systems and workflows that consolidate Bottoms Up and Top Down planning inputs into actionable demand forecasts
- Partner with ERP onboarding and systems implementation efforts to establish scalable planning infrastructure
- Translate infrastructure growth plans into multi-year supply, manufacturing, and deployment forecasts
- Develop 3–5 year power and infrastructure demand forecasts to support supplier capacity planning
- Drive alignment across Finance, Infrastructure Strategy, Capacity Planning, Manufacturing Operations, and Strategic Sourcing teams
- Establish operational cadences, governance mechanisms, and reporting structures for planning execution
- Identify risks, forecast gaps, and operational bottlenecks across the planning lifecycle
- Support executive-level planning discussions and long-range infrastructure strategy reviews
What We Are Looking For
- 10+ years of experience in technical program management, supply planning, S&OP, infrastructure planning, or operations strategy
- Experience building planning processes or operational systems in high-growth environments
- Comfort operating across technical, operational, and financial planning domains
- Experience with ERP systems, planning tooling, or enterprise operational systems
- Ability to synthesize ambiguous inputs into structured operational plans
- Strong analytical and systems-thinking capabilities
- Highly cross-functional and effective at driving alignment across organizations
- Thrive in fast-moving environments with evolving priorities and scale challenges
Nice to Have
- Experience with Oracle ERP or large-scale ERP implementation programs
- Experience in infrastructure, hardware, manufacturing, or supply chain organizations
- Familiarity with long-range capacity planning, power forecasting, or infrastructure deployment planning
- Experience supporting hyperscale infrastructure or AI infrastructure environments
- Experience building operational planning frameworks from the ground up
Benefits and Perks
- Opportunity to work with a cutting-edge organization in the field of artificial intelligence
- Collaborative and dynamic work environment
- Professional development opportunities
- Flexible remote work arrangements
- Competitive compensation package
- Access to cutting-edge technologies and tools
- Recognition and reward for outstanding performance
How to Stand Out
- Ensure you have a strong understanding of ERP systems and planning tooling, as well as experience with enterprise operational systems.
- Highlight your ability to synthesize complex inputs into structured operational plans and drive alignment across cross-functional teams.
- Be prepared to discuss your experience in high-growth environments and how you have adapted to evolving priorities and scale challenges.
- Showcase your analytical and systems-thinking capabilities, as well as your ability to identify risks and forecast gaps.
- Be prepared to discuss your experience with long-range capacity planning, power forecasting, or infrastructure deployment planning.
- Research Openai's mission and values to understand the company culture and how you can contribute to it.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.