Technical Program Manager, Rack Delivery
WFA Digital Insight
The demand for technical program managers in AI infrastructure has grown significantly, with a 25% increase in job postings over the past year. As companies like Openai continue to scale their operations, professionals with experience in manufacturing, logistics, and deployment are in high demand. With the shift towards remote work, candidates can now access these roles from anywhere in the US. Openai's commitment to innovation and its impact on the tech industry make this role particularly appealing. Before applying, candidates should be prepared to showcase their ability to drive structured execution in fast-moving environments and align technical and operational stakeholders effectively.
Job Description
About the Role
The Technical Program Manager, Rack Delivery role at Openai is a critical position that drives operational execution across rack manufacturing, site readiness, and deployment coordination for Stargate infrastructure programs. This role serves as a key connective layer between manufacturing partners, deployment teams, and infrastructure readiness programs, ensuring rack production and delivery timelines remain aligned with site availability and deployment sequencing. The successful candidate will be part of a team that operates at the intersection of data center infrastructure, hardware manufacturing, supply chain, deployment operations, and systems planning.As a Technical Program Manager, you will be responsible for managing operational execution across contract manufacturers, supporting build planning and RCCA processes, and coordinating deployment readiness across multiple concurrent infrastructure programs. You will partner closely with Demand Planning teams to translate strategic planning inputs into actionable SKU-level manufacturing and delivery schedules.
The Stargate organization is responsible for building and scaling the physical infrastructure systems that power Openai's next generation of AI training and inference platforms. This includes the manufacturing, deployment, and operational execution required to bring large-scale compute infrastructure online globally.
What You Will Do
- Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs
- Manage operational execution across rack contract manufacturers including CTB tracking, build planning, and escalations
- Coordinate rack delivery timelines against infrastructure deployment readiness milestones
- Partner with sustaining manufacturing engineering teams on RCCA tracking and operational issue resolution
- Translate strategic planning and deployment inputs into actionable SKU-level manufacturing and delivery schedules
- Drive execution across multiple concurrent deployment programs with shifting priorities and timelines
- Develop operational mechanisms, reporting, and tracking systems to improve manufacturing and deployment visibility
- Partner across Infrastructure Strategy, Deployment, Manufacturing Operations, Supply Chain, and Capacity Planning organizations
What We Are Looking For
- 7+ years of experience in technical program management, manufacturing operations, hardware operations, or infrastructure deployment
- Experience managing large-scale hardware manufacturing or supply chain programs
- Comfort operating across manufacturing, logistics, deployment, and infrastructure readiness workflows
- Experience working with contract manufacturers, build planning, or deployment execution
- Ability to drive structured execution in fast-moving and ambiguous environments
- Strong operational rigor and escalation management skills
- Highly cross-functional and able to align technical and operational stakeholders effectively
- Clear communication skills across executive, operational, and engineering audiences
Nice to Have
- Experience supporting hyperscale infrastructure or data center deployment programs
- Experience with rack infrastructure, server manufacturing, or hardware operations environments
- Familiarity with supply planning, SKU planning, or deployment forecasting
- Experience with ERP/MRP systems and manufacturing operations tooling
- Experience operating in AI infrastructure, cloud infrastructure, or large-scale hardware environments
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a leading AI company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Comprehensive health insurance and benefits package
How to Stand Out
- Be prepared to provide specific examples of your experience in managing large-scale hardware manufacturing or supply chain programs
- Showcases your ability to drive structured execution in fast-moving environments and align technical and operational stakeholders effectively
- Highlight your experience working with contract manufacturers, build planning, or deployment execution
- Emphasize your strong operational rigor and escalation management skills
- Prepare to discuss your experience with ERP/MRP systems and manufacturing operations tooling
- Be ready to explain how you stay current with industry trends and developments in AI infrastructure, cloud infrastructure, or large-scale hardware environments
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