Technical Program Manager, Service Infrastructure
WFA Digital Insight
The demand for technical program managers in the US has grown significantly, with a 25% increase in job postings over the last year. As the remote job market continues to evolve, professionals with expertise in infrastructure and technical program management are in high demand. Stripe, a leading financial infrastructure platform, is at the forefront of this trend. With over 7 years of experience in software engineering, systems engineering, or technical program management, candidates can leverage their skills to drive business growth. Before applying, candidates should be prepared to showcase their experience in distributed systems, software libraries, and frameworks, as well as their ability to drive large-scale technical programs.
Job Description
About the Role
The Technical Program Manager, Service Infrastructure role at Stripe is a critical position that drives programs to improve the internal platforms powering all of Stripe's products. As a Technical Program Manager, you will work closely with engineering and product management leaders to plan, communicate, and execute large-scale technical programs that solve complex problems and enable product engineering teams across Stripe. The role requires a deep understanding of infrastructure and technical program management, as well as excellent communication and leadership skills.The infrastructure teams at Stripe provide efficient and optimized infrastructure for the company to build secure, reliable, and differentiated products. The Service Infrastructure team enables engineering teams at Stripe to build, ship, and operate products that are efficient, reliable, and performant. As a Technical Program Manager, you will play a key role in shaping the technical design, predicting technical roadblocks, and identifying trade-offs.
What You Will Do
- Work with teams across the organization to understand pain points in their infrastructure usage and find common solutions
- Define and produce high-quality written proposals, communications, and documentation
- Help define the frameworks, async platforms, and tooling used to write and operate all Stripe products
- Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large migration programs to conclusion
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria
- Elevate the execution muscle of engineering teams around you and train them to be better at delivery where needed
- Help influence peers and stakeholders and build consensus while dealing with ambiguity
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
- Create widely circulated plans, driving consistency, clarity, and building alignment across teams
- Operationalize and execute critical cross-functional programs spanning Stripe engineering organizations
What We Are Looking For
- 7+ years of software engineering, systems engineering, or technical program management experience
- Experience with developer products or open-source projects
- Experience in distributed systems, software libraries, and frameworks
- Excellent communication and leadership skills
- Ability to drive large-scale technical programs and solve complex problems
- Experience with Excel and other productivity tools
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Nice to Have
- Experience with cloud-based infrastructure and technologies
- Knowledge of financial systems and payment processing
- Experience with technical program management in a remote work environment
- Certification in program management or a related field
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health insurance and benefits package
- Flexible PTO and remote work options
- Professional development opportunities and training programs
- Access to the latest technologies and tools
- Collaborative and dynamic work environment
- Opportunity to work with a talented team of professionals
How to Stand Out
- Highlight your experience with distributed systems, software libraries, and frameworks in your resume and cover letter
- Be prepared to showcase your ability to drive large-scale technical programs and solve complex problems
- Demonstrate your expertise in Excel and other productivity tools
- Research Stripe's products and services to understand the company's mission and values
- Prepare examples of your experience with technical program management in a remote work environment
- Consider obtaining certification in program management or a related field to boost your credentials
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